Imaging Care Assistant

University Hospitals Plymouth Nhs Trust; Plymouth; Presencial; GBP 21 000 - 25 000; Tempo integral

Resumo da oferta

University Hospitals Plymouth NHS Trust is recruiting an Imaging Care Assistant to support the Medical Imaging Service Line at Derriford Hospital and affiliated sites. You will help ensure safe, efficient patient flow and assist clinicians during scans across MRI, CT, ultrasound and other modalities.

The role requires flexibility to work weekdays, weekends, evenings, nights and bank holidays on a roster. You will accompany patients, provide reassurance, register and book in, transport, and help

Qualificações

• Experience in customer service or caring field.
• Experience working in a healthcare environment.
• Competence with Microsoft Office and databases.

Responsabilidades

• Accompany patients to and from the scan room and assist with changes if needed.
• Support Radiographers during examinations using manual handling where required.
• Keep scan rooms clean, tidy and stocked.
• Explain imaging procedures to patients and report concerns to radiographer.
• Provide reassurance and emotional support to anxious patients.
• Coordinate tasks in Synbiotix portering system and assess clinical urgency.
• Transport patients and move equipment between modalities as needed.
• Follow infection control precautions and monitor for risks.

Conhecimentos

Customer service

Healthcare experience

Microsoft packages

Databases

Formação académica

NVQ Level 3 in care-related subject

English & Maths (Functional skills Level 2)

Care certificate or equivalent

Descrição da oferta de emprego

Job summary

The Medical Imaging Service Line at Derriford Hospital and its peripheral sites provide diagnostic and treatment pathways for a wide spectrum of emergency and elective patients from across the South West through the use of Magnetic Resonance Imaging (MRI), Computed Tomography (CT), Ultrasound (US), Interventional Radiology (IR), Plain Film (PF), Nuclear Medicine and Fluoroscopy.

To provide a high-quality service in any area of Derriford Hospital or outlying departments as required.

All staff will be expected to undertake examinations on both public and private sector patients, and participate in an Agenda for Change compliant rota including 7 day working and 24 hour cover.

To support the effective delivery and operations of the Imaging department.

The role of the Imaging Care Assistant is essential to safe and efficient patient flow across the department, responding to the needs of the service to provide support to patients and their clinician during their time in the department.

***Please note that applications from temporary workers who have been engaged with the Trust for a minimum of 3 months are welcome.***

Main duties of the job

To facilitate the throughput of patients attending the Imaging Department so as to optimise the use of all resources and minimising delays.

To support service delivery during weekdays, weekends, evenings, nights and bank holidays as part of a roster. This incorporates locations at Derriford Hospital , Derriford Research Park,, Derriford UTC, Plymouth Community Diagnostic Centre and in the community in the pre hospital setting.

To register and book in patients on the computerised radiology system (CRIS) when required.

Book patients on to the portering system (synbiotix).

Providing reassurance to patients using the departments giving information to patients about their procedures.

Providing emotional and physical support to patients during their treatments.

Reporting any faults with equipment.

Take patient observations when required.

Conduct point of care testing when required.

Cannulate patients when required.

Doing patient observations.

Assisting with the preparation and cleaning of clinical rooms.

About us

We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care.

The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure.

PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY.

We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case.

We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date.

If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.

Job responsibilities

• Accompanying patients to and from the scan room, providing advice to the patient on the correct way to change for their examination if required and where necessary assist with undressing and dressing.
• To assist Radiographers/Sonographers/Registrars/Radiologists during patient examination as required using manual handling skills & mechanical aids when appropriate.
• To ensure the scan rooms are clean, tidy and well stocked according to the requirements of each room at all times.
• To be familiar with imaging procedures of all modalities in order to be able to explain them to patients of all ages & abilities, carers & relatives & report any concerns to a radiographer.
• To provide support for anxious, emotional, frightened & terminally ill patients of all ages & their relatives.
• In the absence of the inpatient coordinator provide this role by assessing the clinical urgency of the patient, coordinate with the wards and input the tasks in to the portering system Synbiotix
• To transport patients to and from the department in wheelchairs or beds either alone or with a porter or colleague as necessary. Also moving equipment from one modality to another,
• To assess any infection risks and use necessary precautions. There may be on occasional contact with bodily fluids. To be competent in infection control issues concerning medical equipment in all areas of imaging.
• To be able to organise and prioritise your own workload to maintain efficient and effective patient management.

For further details please see attached JD&PS.

Person Specification

Knowledge and Experience

Essential

• Demonstrable experience of working with public in customer service or caring field.
• Previous demonstrable experience of Microsoft packages and Databases
• Demonstrable experience of working within a health care environment

Desirable

• Recent demonstrable healthcare experience, preferably within a hospital environment
• Proven knowledge of patient administration system

Qualifications

Essential

• Functional skills level 2 in English and Maths
• Hold an NVQ Level 3 in a care related subject, be prepared to study for one or hold equivalent demonstrable experience
• Hold or be prepared to undertake the Care certificate or equivalent within 3 months of appointment.

Desirable

• Clinical skills patient observations
• Care certificate or equivalent in Healthcare
• Educated to GCSE or equivalent standard in English and Maths - grades A-C / 4-9

Aptitude and Abilities

Essential

• Proven ability to prioritise competing workloads
• Must be able to work collaboratively as part of a large team.

Desirable

• Proven ability to read, understand and follow the Trust policies and procedures

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name: University Hospitals Plymouth NHS Trust

Address: University Hospital Plymouth, Derriford Hospital, Plymouth, PL6 8DH, United Kingdom

Employer's website: https://www.plymouthhospitals.nhs.uk/ (Opens in a new tab)

Employer contact details

Imaging Care Assistant, Chloe Gibson, [e-mail], 01752437106

Supporting documents

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