Clinical Support Worker – Neurophysiology And Radiology Assistant

Dorset County Hospital Nhs Foundation Trust; Southmoor; On-site; GBP 18,000 - 24,000; Full time

Job summary

Dorset County Hospital NHS Foundation Trust is seeking a caring, organised individual to join our Neurophysiology and Diagnostic Imaging team. You will provide clinical and administrative support across Neurophysiology, Ultrasound and Mammography, including chaperoning and assisting with examinations, while also handling reception tasks.

We require excellent communication and organisational skills and a patient-focused approach.

Qualifications

• Evidence of ability to communicate with all levels of staff and members of the public.
• Ability to work under pressure and manage multiple tasks.
• Patient care experience or exposure to healthcare settings.

Responsibilities

• Provide clinical and administrative support across Neurophysiology and Diagnostic Imaging.
• Act as chaperone and clinical assistant, preparing patients and areas for examinations.
• Assist with patient observations, movement, escorts and line of duty within competence.
• Provide reception and clerical support and maintain accurate patient information.

Skills

Communication

Organisational skills

Work under pressure

Interpersonal skills

Education

NVQ Level 2 in health and social care

Tools

Basic computer skills

Job description

Job summary

We are looking for a caring, enthusiastic and organised individual to join our friendly Neurophysiology and Diagnostic Imaging team.

This is a varied, patient-focused role supporting staff across Neurophysiology, Ultrasound and Mammography. You will help patients throughout their journey, providing clinical assistance, chaperoning, basic observations, patient escorts and support during examinations and procedures, alongside reception and administrative duties.

Working as part of a busy multidisciplinary team, you will help ensure patients receive a safe, efficient and positive experience. If you have excellent communication skills, enjoy working with people and are keen to develop your clinical skills, we would love to hear from you.

Main duties of the job

To provide comprehensive clinical and technical support to the consultant Neurophysiologist Radiologists, physiologist sonographers, radiographers and the patients attending Diagnostic Appointment. The job role will involve a shift pattern of working over seven days per week. The post will involve working between Neurophysiology and Diagnostic imaging

Right to Work in the UK

This role is not available for Skilled Worker visa sponsorship. Applicants must already have the legal right to work in the UK at the time of application. Unfortunately, we are unable to support visa applications for this post in line with UKVI regulations.

About us

At DCHFT, we pride ourselves on the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for our staff.

Our Mission is to provide outstanding care for people in ways which matter to them, and our vision is Dorset County Hospital, working with our health and social care partners, will be at the heart of improving the well‑being of our communities.

We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups.

We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidate's individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role.

All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application.

Job responsibilities

We are looking for a caring, organised and enthusiastic individual to join our team, providing clinical and administrative support across Neurophysiology and Diagnostic Imaging, including Ultrasound and Mammography.

This varied role involves working closely with physiologists, radiographers, sonographers, radiologists and other healthcare professionals to support the safe and efficient delivery of patient care. Duties will include acting as a chaperone and clinical assistant, preparing patients and clinical areas for examinations and procedures, undertaking basic patient observations, assisting with patient movement and escorts, and supporting invasive procedures within your level of training and competence.

You will also provide reception and clerical support, maintain accurate patient information, assist with clinical systems and image or record processing, monitor basic stock levels, and help ensure clinical areas and equipment are clean, tidy and appropriately prepared.

The role includes supporting patients of all ages, abilities and levels of mobility, including ward and community patients, and may involve working in a range of clinical environments, including community hospitals and ITU.

We are looking for someone with excellent communication and organisational skills, a compassionate and patient-focused approach, and the ability to work effectively as part of a busy multidisciplinary team. Full training will be provided for duties appropriate to the role, with all clinical activities undertaken in accordance with local procedures, protocols and competency requirements.

Person Specification

Education, qualifications and training

Essential

• NVQ Level 2 or equivalent in health and social care

Experience

Essential

• Patient care - experience of working with patients, vulnerable groups

SKILLS, ABILITIES & KNOWLEDGE

Essential

• Evidence of ability to communicate with all levels of staff and members of the general public
• Evidence of ability to work under pressure

Desirable

• Evidence of ability to work on own initiative but also as part of a team
• An understanding of the meaning of confidentiality and the requirement for this to be maintained
• Evidence of basic computer skills
• Understanding of the neurophysiology / radiology department

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.