Imaging Clinical Support Worker- RLI

Nhs-1; Lancaster; On-site; GBP 26,000 - 27,000; Part time

Job summary

University Hospitals of Morecambe Bay NHS Foundation Trust is seeking an Imaging Clinical Support Worker (Band 3) for Royal Lancaster Infirmary, Lancaster. The role supports Radiologists, Radiographers and Nurses in delivering safe patient care across imaging services.

The post is part-time (30 hours/week) with rotating shifts, including early/late slots. NVQ Level 3 Radiography support and cannulation/venepuncture training are valued; prior radiology or imaging experience is desirable.

Qualifications

• Good general education with English and Maths (GCSE Grade C/4 or above).
• NVQ Level 3 Diagnostic and Therapeutic Radiography support or equivalent.
• Trained in cannulation and venepuncture.
• Experience in healthcare/patient-facing environment.
• Experience in Radiology/imaging settings desirable.

Responsibilities

• Support Radiologists, Radiographers and Radiology Nurses in patient care.
• Assist with ultrasound, CT, MRI and interventional radiology activities.
• Undertake venepuncture and cannulation after training.
• Chaperone patients and assist day-to-day imaging operations.
• Manage appointments and liaise with wards via RIS.

Skills

Communication

Interpersonal skills

Attention to detail

Organisational skills

Teamwork

IT skills

NHS computer systems

Radiology knowledge

Radiation safety

Education

GCSE English & Maths

NVQ Level 3 Radiography support

Cannulation training

Venepuncture training

Healthcare support training

Tools

RIS system

IT systems

Job description

Employer University Hospitals of Morecambe Bay NHS Foundation Trust Employer type NHS Site Royal Lancaster Infirmary Town Lancaster Salary £25,760 - £27,476 Per Annum Pro Rata Salary period Yearly Closing 07/10/2026 23:59

Imaging Clinical Support Worker- RLI

NHS AfC: Band 3

''Creating a great place to be cared for and a great place to work''

University Hospitals of Morecambe Bay has a firm commitment to strengthening the diversity of our workforce, and therefore welcome and encourage applications from likeminded people who can support our ambition to become effortlessly inclusive. We are particularly keen to hear from protected groups – including BAME, LGBT+ and people with a disability.

Job overview

The Radiology Department at Royal Lancaster Infirmary is looking for an enthusiastic Imaging Support Worker to join our friendly and supportive team.

This is an exciting opportunity to work within a busy diagnostic imaging service, supporting patients and staff across a range of specialist areas including CT, MRI, Ultrasound and the Radiology Day Care Unit.

Applicants should be well organised, have excellent communication and interpersonal skills, and be confident using IT systems. Previous experience within a healthcare environment is desirable, together with a Level 3 NVQ in Health and Social Care (or equivalent experience).

We are looking for a motivated, compassionate and adaptable individual who enjoys working as part of a multidisciplinary team and is committed to delivering high quality patient care.

Main duties of the job

The role involves supporting Radiologists, Radiographers and Radiology Nurses in the delivery of safe and effective patient care across a range of imaging services.

Duties include:

• Supporting patients before, during and after examinations and procedures.
• Assisting with ultrasound, CT, MRI and interventional radiology activities.
• Undertaking venepuncture and cannulation following appropriate training and competency assessment.
• Chaperoning patients where required.
• Assisting with the smooth day-to-day running of imaging services.
• Undertaking administrative duties including appointment management on the Radiology Information System (RIS) and liaison with wards and clinical teams.

The post is part time, 30 hours per week and requires flexible working Monday to Friday on a rotating shift pattern including:

• 07:30 – 15:30
• 08:30 – 17:00
• 12:00 – 20:00

Working days will vary according to the rota and will be provided with a minimum of six weeks' notice. Participation in Bank Holiday working is required and is shared equitably across the team.

Working for our organisation

We operate from three main hospitals - Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community health care premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.

FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.

WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.

All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.

Detailed job description and main responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/

Person specification

Education and Qualifications

• Good General Education including English and Maths GSCE at Grade C/4 or above or Functional Skills Level 2.
• Good Command of English Language
• NVQ Level 3 Diagnostic and Therapeutic Radiography support or equivalent experience
• Evidence of willingness to undertake further training and development relevant to the role.
• Trained in cannulation
• Trained in venepuncture
• Additional healthcare support worker training relevant to diagnostic services.

Experience

• Experience of working within a healthcare, care or patient-facing environment.
• Experience of working as part of a multidisciplinary team.
• Experience of providing direct support to patients.
• Experience of working with members of the public.
• Experience working within a Radiology, Imaging or Outpatient setting.
• Experience supporting invasive or sterile procedures.
• Experience using NHS computer systems.
• Experience of appointment management or patient pathway administration.

Skills, ability and knowledge

• Ability to communicate effectively with patients, relatives and colleagues.
• Ability to provide reassurance and support to anxious or distressed patients.
• Ability to work accurately and pay attention to detail.
• Good organisational skills and ability to prioritise workload.
• Ability to work independently within agreed protocols and recognise when to seek assistance.
• Ability to maintain accurate records and documentation.
• Basic IT skills and experience using computerised systems.
• Knowledge of Radiology computer systems
• Understanding of diagnostic imaging pathways.
• Awareness of radiation safety principles within a Radiology environment.

Personal Qualities

• Positive and proactive approach to work.
• Caring, compassionate and patient focused.
• Professional and courteous manner.
• Reliable and dependable.
• Ability to work calmly under pressure.
• Flexible approach to working patterns and service needs.
• Ability to work effectively as part of a team.
• Interest in developing a career within diagnostic imaging services.

Other

• Ability to undertake the physical requirements of the role including patient movement and prolonged periods of standing.
• Ability to work flexibly across shift patterns and service requirements.
• Ability to travel between Trust sites as required.
• Willingness to undertake mandatory training and competency assessments.
• Commitment to providing high quality patient care.
• Commitment to equality, diversity and inclusion.
• Commitment to maintaining confidentiality.

PLEASE NOTE THAT SHORTLISTED APPLICANTS WILL BE CONTACTED BY EMAIL.

The Trust promotes flexible working opportunities where ever possible to enable staff to balance their work and home life. We are committed to Equal Opportunities and aim to be EffortlesslyInclusive.

The trust operates a No Smoking Policy.

Only those applicants who demonstrate clearly how they meet our Person Specification will be shortlisted for Interview.

We reserve the right to close a job advert early where sufficient applications have been received.

The Trust does not offer interview expenses to shortlisted candidates unless indicated in the advert

If the post is subject to Disclosure & Barring Service checking, (formally CRB) a charge of £49.50 for Enhanced and £21.50 for Standard clearance and additional to this a £4.90 administration fee will be made to the successful candidate(s). This currently only applies to roles Band 6 and above and Medical & Dental posts.

Anyone newly appointed to the trust under the Agenda For Change contract, will be subject to the completion of a satisfactory 4 month probationary period. This will give the new staff member an opportunity to become familiar with the role and working environment.

We have introduced a new system called Pre-Onboarding, specifically to support you right the way through to your first few months in your new role with us atUHMB. This bespoke site has lots of useful information to help you settle into your new role including: what to expect from the recruitment clearances process, where to get a uniform, when you'll get paid etc. As well as information on a number of our services i.e. Infection Prevention, Anti-fraud, Inclusion and Diversity, Care Certificates and much more. To access click on this link https://www.uhmb.nhs.uk/uhmbt-pre-onboarding .

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Name Karen Brakewell Job title Head of Department Email address [e-mail] Telephone number 01524 516270 Additional information

Naomi O'Connor, Deputy Head of Department on 01524 516271.

naomi.o'[e-mail]

If you have problems applying, contact

Address Level 1

Fusion House

Evolution Park

Blackburn

Lancashire

BB1 2FD

Telephone [phone]