Imaging Booking & Scheduling Escalations

Manchester University NHS Foundation Trust; Manchester; On-site; GBP 21,000 - 27,000; Full time

Job summary

Manchester University NHS Foundation Trust (MFT) is seeking an experienced booking officer to join the escalation team based at International House, Wythenshawe. The role covers imaging orders across cancer and non-cancer indications, with patient-centred service and alignment to national guidelines.

The post is multi-skilled and requires regular rotation across modalities; the Hive EPR system enables safer, smarter, and more efficient workflows.

Responsibilities

• Work as part of a team of escalation booking officers handling imaging orders across cancer and non-cancer indications.
• Rotate on a regular basis within different areas/modalities; ensure orders are managed with Hive and aligned to Trust and National guidelines.
• Validate orders against clinical indication and amend orders to reflect expected delivery times.
• The Hive Electronic Patient Record system is used to enable safer, smarter, and more efficient ways of working.

Job description

The role is based at International House, Wythenshawe. The successful applicant will be required to work as part of a team of escalation booking officers who are responsible for providing a comprehensive and patient-orientated service dealing with imaging orders across a range of modalities for cancer and none cancer related reasons; supporting timely management aligned to Trust and National guidelines.

This is a multi-skilled role, and the post holder will be expected to rotate on a regular basis within different areas/modalities. The team are also responsible for running checks aligned to HIVE to ensure internal targets are met and orders are managed within HIVE as expected.

The team are supported by an assistant and a waiting list manager per modality who support initial training and guide on day-to-day expectations.

On a rota basis to book and schedule aligned to referrer order priority for an extensive range of imaging procedures, ensuring patient safety is a consideration in all we do - this will require discussion for some procedures relating to general health conditions and medications which maybe contraindicated.

Validate orders against clinical indication - at times amending orders to reflect expected delivery times.

Join Manchester University NHS Foundation Trust (MFT) and become part of a 30,000 plus strong team, delivering exceptional care to over 1 million people every year. As the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe, we are forward-thinking, committed to clinical excellence and driven to deliver innovation, and continuous improvement.

Whether you’re beginning your career or taking the next step, MFT offers a stimulating and supportive environment where your contribution truly matters. Our Hive Electronic Patient Record system enables safer, smarter, and more efficient ways of working - empowering you to deliver the best possible outcomes for our patients.

You’ll be part of a collaborative, multi-disciplinary community, working alongside professionals from a wide range of clinical backgrounds. Together, we push boundaries, share knowledge, and deliver care that transforms lives.

At MFT, you’ll find a workplace where everyone is respected, supported, and encouraged to thrive. We offer clear clinical pathways for professional development, helping you grow your skills and achieve your ambitions.

Your journey at MFT is more than a job - it’s an opportunity to make a lasting impact. We’ll support you as you shape the future of healthcare, one patient at a time.

For further details / informal visits contact: Name: Samantha Slaven Job title: Waiting List Manager Email address: [e-mail]