IG Support & Compliance Officer (Hybrid)

NHS Shropshire, Telford and Wrekin Integrated Care Board; England; Hybrid; GBP 28,000 - 34,000; Full time

Job summary

NHS Shropshire, Telford and Wrekin Integrated Care Board is seeking an IG Support Officer to join the Information Governance team. You will acknowledge and triage inquiries, provide initial advice, and signpost to IG Business Support Officers and the IG Manager to ensure timely and accurate responses.

The role involves supporting DSPT submissions, DPIA processes and maintaining records within service procedures.

Qualifications

• Has obtained a degree or equivalent experience/qualifications
• Previous experience of working in the NHS or a healthcare setting handling IG queries
• Demonstrates ability to analyse problems and provide solutions

Responsibilities

• Acknowledge and triage all contacts to the IG team in line with timescales
• Log requests within 15 working hours and signpost to IG colleagues for complex queries

Skills

IG compliance knowledge

Communication skills

Problem solving

Record keeping

Education

Degree or equivalent experience

NHS experience preferred

Tools

Administrative software (MS Office)

Job description

NHS Shropshire, Telford and Wrekin Integrated Care Board is seeking an IG Support Officer to join the Information Governance team. You will acknowledge and triage inquiries, provide initial advice, and signpost to IG Business Support Officers and the IG Manager to ensure timely and accurate responses.

The role involves supporting DSPT submissions, DPIA processes and maintaining records within service procedures.