IFS Support Analyst - Hybrid (12m FTC)

Talentbank Technology; Burton upon Trent; Hybrid; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Hybrid work model

Competitive salary

Initial 12 Month FTC

Job summary

Talentbank Technology in Burton-upon-Trent is seeking an IFS Support Analyst to join during a major IFS Cloud rollout. The role is an initial 12-month FTC with hybrid work: 3 days on site, 2 days from home, supporting the Procurement, Projects and Supply Chain modules.

You will resolve tickets, create ClickLearn materials, train users, and help drive standard ways of working while collaborating with stakeholders across the business.

Qualifications

• Hands-on IFS experience across procurement, projects or supply chain.
• Strong communication and stakeholder engagement skills.
• Available to start in November or December.
• Comfortable working in a changing environment.

Responsibilities

• Manage and resolve IFS support tickets across Procurement, Projects and Supply Chain.
• Identify recurring issues and perform troubleshooting and root-cause analysis.
• Monitor query screens and daily jobs; escalate or resolve errors as needed.
• Assist users with day-to-day IFS queries in purchasing, project setup, costing, inventory and stock.
• Maintain ClickLearn documentation and deliver user training.
• Support go-lives, upgrade testing and regression testing.
• Maintain base data within IFS, including supplier, part and project data.
• Collaborate with operational teams to improve processes and drive adoption of standard ways of working.

Skills

IFS expertise

Procurement domain

Stakeholder engagement

Communication skills

Tools

ClickLearn

Job description

Talentbank Technology in Burton-upon-Trent is seeking an IFS Support Analyst to join during a major IFS Cloud rollout. The role is an initial 12-month FTC with hybrid work: 3 days on site, 2 days from home, supporting the Procurement, Projects and Supply Chain modules.

You will resolve tickets, create ClickLearn materials, train users, and help drive standard ways of working while collaborating with stakeholders across the business.