IFS Finance Support Analyst — Hybrid (Glasgow)

Talentbank Technology; Glasgow; Hybrid; GBP 45,000 - 55,000; Full time

Job summary

Talentbank Technology is seeking an IFS Support Analyst to join our Glasgow-based finance team. This permanent, hybrid role supports an ongoing IFS Cloud rollout across AP, AR and GL, with a focus on process improvement and user training.

You will manage day-to-day support tickets, contribute to go-lives, and collaborate with stakeholders to drive standard ways of working while developing broader systems experience.

Qualifications

• Hands-on IFS experience essential, ideally in the finance modules.
• Strong understanding of finance processes across AP, AR and GL.
• Exposure to Procurement or Projects advantageous.
• Finance background; AAT beneficial.
• Strong communication and stakeholder engagement.
• Independent and team player with proactive mindset.

Responsibilities

• Manage and resolve IFS support tickets across AP, AR, GL, Procurement and Projects.
• Identify recurring issues and support root-cause analysis.
• Run daily Transfer Transactions jobs and monitor query screens for errors.
• Maintain ClickLearn documentation and deliver user training.
• Support go-lives, upgrade testing and regression testing.
• Work with finance teams to improve processes and drive standard ways of working.
• Over time, take on user setup, permissions, base data and company configuration.

Skills

IFS experience

Finance modules

AP AR GL

Procurement exposure

Projects exposure

Finance background

AAT beneficial

Communication

Stakeholder engagement

Independent worker

Proactive mindset

Change adaptability

Job description

Talentbank Technology is seeking an IFS Support Analyst to join our Glasgow-based finance team. This permanent, hybrid role supports an ongoing IFS Cloud rollout across AP, AR and GL, with a focus on process improvement and user training.

You will manage day-to-day support tickets, contribute to go-lives, and collaborate with stakeholders to drive standard ways of working while developing broader systems experience.