Identity & KYC Product Leader

MoonPay Inc.; Greater London; Hybrid; GBP 90,000 - 140,000; Full time

Benefits offered by this job

Equity package

Private healthcare benefits

Hybrid working schedule

Lunch credit

Annual training budget

Remote working allowance

Job summary

MoonPay seeks an Identity Product Manager to own the roadmap for authentication and identity verification, spanning sign-in through KYC clearance. You will collaborate with Compliance, Risk, Legal, and Engineering, as well as external identity vendors, to balance user experience with risk and regulatory needs.

You will drive onboarding improvements and funnel metrics, contributing to multi-region compliance while protecting against fraud and ensuring a smooth customer experience.

Qualifications

• 4+ years of product management experience focused on identity verification, KYC/AML, fraud, or authentication products.
• Familiarity with KYC/AML concepts and authentication concepts.
• Experience managing or evaluating third-party identity/KYC vendors.
• Ability to operate in a regulated, multi-region environment where features vary by jurisdiction.

Responsibilities

• Own the roadmap for authentication and identity verification, prioritizing conversion, fraud/risk reduction, and regulatory requirements.
• Drive improvements to onboarding funnels, reducing drop-off in document capture and verification while maintaining or improving fraud and conversion rates.
• Manage and evaluate third-party KYC/IDV vendor relationships, including performance, cost, and regional coverage.
• Partner with Compliance and Legal to translate regulatory requirements into product specs and rollout plans.
• Work with Engineering to ship changes to authentication flows without introducing account-takeover or fraud exposure.
• Define and track funnel metrics.
• Represent Identity in cross-functional planning with Risk, Fraud, Compliance, and Legal stakeholders.

Skills

Identity verification

KYC/AML

Fraud prevention

Authentication

Vendor management

Regulated environment

Job description

MoonPay seeks an Identity Product Manager to own the roadmap for authentication and identity verification, spanning sign-in through KYC clearance. You will collaborate with Compliance, Risk, Legal, and Engineering, as well as external identity vendors, to balance user experience with risk and regulatory needs.

You will drive onboarding improvements and funnel metrics, contributing to multi-region compliance while protecting against fraud and ensuring a smooth customer experience.