Principal Product Manager - Payments

Crypto Pro Network; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

Crypto Pro Network is looking for a seasoned product manager to drive their payment product strategy globally. This role involves managing the end-to-end customer experience and creating operational workflows crucial for money movement across various currencies.

The ideal candidate will have over 6 years of product management experience, a strong track record in payment systems, and excellent stakeholder management skills. Join a diverse and inclusive team committed to innovation and growth in digital currencies.

Qualifications

• 6+ years in product management, with at least 3 years leading global teams.
• Proven track record delivering large-scale payment products.
• Strong technical understanding of payment optimisation and compliance.

Responsibilities

• Define and execute a global product strategy.
• Create and deliver roadmap for Payments teams.
• Drive product launches and market research initiatives.

Skills

Product management

Stakeholder management

Data-driven decision making

Payment systems expertise

Technical understanding

Job description

MoonPay is a unified payments platform that enables users worldwide to buy, sell, swap, and pay with digital currencies while bridging the gap between fiat and crypto with comprehensive compliance, identity checks, fraud prevention, and settlement capabilities.

About the Opportunity

You’ll own fiat money movement across MoonPay’s on‑ramp and off‑ramp experiences: the systems and journeys that bridge CeFi to DeFi on fiat rails. This role goes beyond “payments integrations” to include the end‑to‑end customer experience, the operational tooling and workflows that keep money moving, and the core payment capabilities that underpin great UX, scale, reliability, and economics.

What you will do

• Define and execute a cohesive global product strategy to drive alignment with company‑wide growth objectives and ambitious revenue targets.
• Create and deliver the roadmap for Payments teams that encompasses Card payments, Banking rails, and APMs across the US, EU, and APAC.
• Foster a commercially‑minded, data‑driven product culture using analysis, market research, and ROI analysis to justify investment and define success.
• Partner closely with Engineering, Design, Marketing, Compliance, and Customer Experience teams to deliver best‑in‑class payment solutions.
• Drive product launches, market research, user discovery initiatives, and continuous optimization post‑launch, ensuring measurable business impact.
• Manage strategic partnerships, vendor relationships, and regulatory engagements critical to expanding MoonPay’s payment services globally.

About You

• 6+ years in product management, with at least 3 years leading global cross‑functional teams.
• Proven track record delivering large‑scale payment products with measurable impacts on user growth, revenue generation, and geographic expansion.
• Deep expertise in traditional and emerging payment systems, including card networks, issuing platforms, crypto banking, and consumer fintech applications.
• Strong technical understanding of payment optimisation, ML‑driven fraud prevention, regulatory frameworks, and PCI DSS compliance.
• Excellent stakeholder management skills, capable of navigating complex regulatory environments and building effective partnerships across financial institutions, tech providers, and regulatory bodies.
• Data‑driven approach with proven experience leveraging analytics, experimentation frameworks, and user research to inform strategic decisions.
• Positive attitude and strong teamwork orientation.

What you will be working with/on…

• Lead MoonPay’s payment strategy and product execution.
• Strategic alignment and roadmap management across Payments products.
• Innovative payment infrastructures bridging Web2 and Web3 ecosystems to drive global adoption and growth.
• Regulatory engagement and compliance frameworks to ensure seamless global expansion.
• Analytics and optimisation tools that enhance product performance, user engagement, and financial outcomes.
• Cross‑functional collaboration to foster a high‑performing, innovative payments product team.

Values

• Be Hungry
• Level Up
• Own It
• Crypto Curious
• Kaizen

Commitment to Diversity

At MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. That’s why we are committed to diversity and inclusion in the workplace and are a proud equal‑opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of absence. MoonPay is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities. Please inform our talent team if you need any assistance completing any forms or otherwise participating in the application process.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analysing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.