ICT Senior Officer

Rotherham-Metropolitan-Borough-Council; Rotherham; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

Rotherham Metropolitan Borough Council is seeking a Senior Officer to manage and improve the Council's IT infrastructure. You will work hands-on with sign-in security, servers, storage, and virtual desktops while contributing to upgrade projects and cloud migration.

The role emphasizes strong problem-solving, clear communication, and a proactive approach to keeping information secure. A relevant qualification or equivalent experience is welcomed, with hybrid working arrangements described.

Responsibilities

• Maintain and upgrade council IT systems including sign-in, servers, storage and virtual desktops.
• Protect systems and data from cyber threats; document guides and work with suppliers and other teams.

Job description

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The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Come and join our team here in Rotherham! Our Server and Storage team keeps the Council’s digital services running behind the scenes. We look after the systems that let colleagues sign in securely, the servers and virtual desktops they work from, and the storage that keeps the Council’s information safe and available. When we get it right, colleagues across every Council service can do their jobs and residents get the support they rely on. You’ll find a supportive team that learns from each other, with regular one-to-ones with your manager and a generous holiday allowance.

We offer hybrid working, with a mix of home and office. Under the Council’s working location policy, full-time staff attend a Council work location in the Borough for a minimum of three days a week, depending on the needs of the role. A flexible working policy is also in place.

As a Senior Officer, you’ll be a hands-on expert in the systems that keep the Council running, from sign-in and security to servers, storage and virtual desktops. You’ll solve tricky problems, make things better and play a part in upgrade projects as we modernise our technology and move more services to the cloud. You’ll help protect our systems and data from cyber threats, write clear guides for your colleagues and work with suppliers and other teams. You may also be asked to join our out-of-hours cover.

You don’t need to have used everything we use. If you have experience looking after Windows servers and the systems people, use to sign in, and have worked with some of VMware, NetApp storage, Citrix or Microsoft Azure, we would love to hear from you. Good problem-solving, clear communication and a keen interest in keeping information secure matter just as much. A relevant qualification or equivalent work experience will do.

This post will have access to the Public Services Network, if successful you will be required to apply for a disclosure of criminal records check at the Basic level (unspent criminal convictions).

Rotherham Metropolitan Borough Council is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. For further information, please visit our website.

Head Office

Riverside House

Main Street

Rotherham

S60 1AE