ICT Network Engineer Apprentice

QA; Maidstone; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Free car parking

Subsidised training opportunities

Career development opportunities

Job summary

QA is offering a Level 4 Network Engineer apprenticeship at Valley Park School in Maidstone, Kent. The role involves supporting the school's network, maintaining devices and assisting with upgrades while developing network engineering skills.

You will work on Active Directory, Microsoft 365, DNS/DHCP, VLANs and security, with a focus on hands-on learning and progress through the apprenticeship framework.

Qualifications

• An ICT-related qualification at A-Level or equivalent is required.
• Apprenticeship or IB Level 3 ICT acceptable as entry.
• BTEC IT Extended Diploma (180 credits) accepted.

Responsibilities

• Support installation, configuration, maintenance and troubleshooting of school network infrastructure.
• Assist with IP addressing, DHCP, DNS, VLANs and devices.
• Maintain accurate technical documentation and diagrams.
• Support Active Directory, Group Policy and Microsoft 365/Exchange.

Skills

Network troubleshooting

Active Directory

Microsoft 365

DNS

DHCP

IP addressing

VLANs

Education

A-Level ICT

IB Level 3 ICT

A-Level 3 apprenticeship in ICT

BTEC Extended Diploma in IT

Tools

Windows Server

Microsoft 365 Admin Center

Network monitoring tools

DHCP server management

DNS server management

Job description

Valley Park School is an academy school in Maidstone, Kent, England. It became a specialist Arts College in July 2007. It also has the Artsmark Gold award.

About the role

To support the maintenance, security and development of the school's ICT and network infrastructure, providing technical support to staff and students while developing the knowledge and skills required of a Level 4 Network Engineer.

Responsibilities

• Support the installation, configuration, maintenance and troubleshooting of the school's wired and wireless network infrastructure, including switches, access points and associated equipment
• Monitor network performance, availability and security, identifying and resolving faults or escalating where appropriate
• Assist with network configuration, including IP addressing, DHCP, DNS, VLANs and network-connected devices
• Diagnose hardware, software and network faults using appropriate monitoring and diagnostic tools
• Support the administration of Active Directory, Group Policy, Microsoft 365/Exchange and network user accounts
• Install, configure and test computers, printers, network devices and other ICT equipment
• Assist with network upgrades, installations and changes, following appropriate security and change-management procedures
• Maintain accurate technical documentation, including network diagrams, equipment records, configurations, faults and solutions
• Assist with maintaining network security, monitoring activity and escalating suspected security incidents
• Carry out preventative maintenance and testing of ICT and network equipment
• Liaise with suppliers and external support providers where required and maintain accurate records of work undertaken
• Provide technical support to staff and students and contribute technical expertise to ICT teaching and learning where appropriate
• Maintain awareness of emerging technologies and support the continuous improvement of the school's ICT and network infrastructure

The entry requirements for this programme are as follows

• an A-Level in ICT
• OR an International Baccalaureate at Level 3 ICT
• OR an A-Level 3 apprenticeship in a similar subject
• OR a BTEC Extended Diploma in IT (180 credits)

Working hours

37.5 hours per week

Benefits

VIAT is a dynamic organisation with career opportunities for new and existing staff. Here are just some of the benefits the Trust offers:

• An open and collaborative working environment
• A career in an organisation that values individuality and diversity

Professional development opportunities

• CPD opportunities available and actively supported
• Subsidised training opportunities with local and national universities
• Core skills training

Financial

• A competitive salary whereby pay progression is possible on an annual basis, following successful performance
• Access to an attractive pension plan
• Access to a range of benefits and discounts through Medicash, the Trust's health cash plan

Facilities

• A positive team working environment
• Free car parking
• On site catering

Future prospects

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

About QA

Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.