ICT Manager - Hybrid, Cyber-Safe Digital Transformation

EVH; Inchinnan; Hybrid; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Flexible/hybrid working

SHAPS pension

40 days leave incl. public holidays

Job summary

Bridgewater Housing Association is seeking an experienced ICT Manager to lead the organisation's digital future and strengthen cyber resilience. Reporting to the Director of Finance and IT, you will shape the ICT function, ensure secure business systems, and drive innovation to support excellent services for communities.

You will manage ICT strategy delivery, oversee Microsoft 365 and critical applications, and develop the team while collaborating with senior leadership to improve customer

Qualifications

• Experience managing ICT infrastructure, cloud services and Microsoft 365 environments.
• Experience delivering ICT projects and technology change programmes.
• Experience managing suppliers, contracts and ICT procurement activities.
• Knowledge of cyber security, information governance, business continuity and disaster recovery.
• Strong communication and stakeholder management skills, with ability to explain technical concepts to non-technical audiences.
• Experience developing ICT or digital strategies and supporting organisational improvement.
• Experience supervising, mentoring or managing staff.

Responsibilities

• Lead the delivery of the Association's Digital and ICT Strategy.
• Ensure ICT infrastructure, Microsoft 365 environment, communications systems and business applications are secure, resilient and fit for purpose.
• Provide professional advice to the Board and Executive Team on ICT, cyber security and emerging technologies.
• Lead digital transformation initiatives to improve customer experience and operational efficiency.
• Manage supplier relationships, technology contracts and external ICT support providers.
• Oversee cyber security, business continuity, disaster recovery and information governance arrangements.
• Develop opportunities for innovation, automation and responsible use of AI technologies.
• Directly line manage the ICT Assistant and develop digital skills across the organisation.

Skills

ICT infrastructure

Cloud services

Microsoft 365

Project delivery

Supplier management

Cyber security

Information governance

Stakeholder communication

Digital strategy

Staff supervision

Job description

Bridgewater Housing Association is seeking an experienced ICT Manager to lead the organisation's digital future and strengthen cyber resilience. Reporting to the Director of Finance and IT, you will shape the ICT function, ensure secure business systems, and drive innovation to support excellent services for communities.

You will manage ICT strategy delivery, oversee Microsoft 365 and critical applications, and develop the team while collaborating with senior leadership to improve customer