ICT Infrastructure Manager

Incommunities Group; Baildon; On-site; GBP 54,000 - 60,000; Full time

Job summary

Incommunities Group is seeking an ICT Infrastructure Manager to oversee and enhance their ICT services, ensuring the efficient operation of critical infrastructure including Windows Server and cloud services. The role emphasizes team management, collaboration, and proactive project implementation to provide high-quality support to over 22,000 homes.

Benefits

Social Housing Pension Scheme

28 days annual leave plus bank holidays

Training and development opportunities

Wellbeing and benefits site

Corporate health scheme membership

Agile and hybrid working

Employee Assistance Programme

Cycle to work scheme

Local gym membership discounts

Mental Health First Aider support

Qualifications

• Proven experience in managing ICT infrastructure teams.
• Ability to motivate team towards goals.
• Experience in an IT infrastructure-related role desirable.

Responsibilities

• Manage and support the ICT infrastructure services.
• Drive innovation and continuous improvement.
• Develop and maintain Business Continuity and Disaster Recovery procedures.

Skills

Team Management

Project Management

Collaboration

Technical Leadership

Job description

We are currently recruiting an ICT Infrastructure Manager, responsible for the ICT Infrastructure services including Windows Server infrastructure, cloud services and applications.

About us

We are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people.

This year we’ve launched our five-year Corporate Strategy, which runs to 2029. Our purpose is to provide high quality homes, services, and support to our customers, so we’ve worked with colleagues and customers to find out what’s important to them. Our customers sit at the heart of what we do, and our colleagues are the people who’ll help us achieve our vision, which is to create the best customer experience to improve everyday lives.

Responsibilities

• Guide a team to implement, manage, and support the organisation's ICT infrastructure services.
• Foster a collaborative and high-performance culture within the team.
• Oversee the administration and maintenance of Microsoft 365, Windows servers and services, Citrix, and cloud-based services.
• Ensure the secure and efficient operation of Windows Server infrastructure, cloud services, and applications, including Active Directory, DNS, Group Policy, Hyper-V, Citrix Hypervisor, Exchange Online, File & Print, and Desktop Virtualization (Citrix Cloud Hybrid).
• Mange technical projects to develop, implement, and maintain technology-based systems.
• Drive innovation and continuous improvement in the IT infrastructure through strategic projects.
• Develop and maintain Business Continuity, Disaster Recovery, and Backup procedures for server infrastructure and cloud data recovery.
• Play a key role in the procurement process for new solutions and services.
• Provide professional advice to contribute to the selection of the most effective and cost-efficient IT solutions.

• Proven experience in effectively managing and managing teams to achieve objectives.
• Ability to motivate and guide team members toward common goals and objectives.
• A track record of fostering a collaborative and high-performance team culture.
• Expertise in project requirements gathering and delivery management.
• Experience working in an IT infrastructure-related role.
• Due to the nature of this role, there would be a requirement to be in the office frequently and be within commutable distance to attend at short notice.

A basic DBS (Disclosure and Barring Service) check will be required for the successful candidate as part of the pre-employment process -Criminal Conviction Checks

• Salary of £54,098 up-to £59,172 per year depending on experience
• Social Housing Pension Scheme
• 28 days annual leave that increases with service plus bank holidays
• Option to buy and sell annual leave
• Training, development, and qualification opportunities
• Our Hub: our wellbeing and benefits site, with exclusive access to discounts and savings (at over 800 retailers)
• Corporate health scheme membership
• Agile and hybrid working
• Access to an Employee Assistance Programme
• Cycle to work scheme
• Local gym membership discounts.
• A team of trained Mental Health First Aiders who are available for colleagues to contact for support

Join Our Team!

We’re looking for great people to join us! AtIncommunities, we’re committed to creating a workplace where everyone feels valued, included, and supported. We actively welcome applicants from all backgrounds, abilities, and experiences—because we know thatdiverse perspectives make us stronger.

Based inBradford, a city known for its rich cultural diversity, we servevibrant communities. As a social housing provider, we’re passionate about making a real difference by providingsafe, affordable homesandimproving lives.

Our recruitment process is designed tosupport you every step of the way. If you need any adjustments or assistance, just let us know.

We’re proud to be aMindful Employer, committed to mental health and wellbeing. We also hold the‘Committed’ Menopause Friendly Accreditation, recognising the importance of support in the workplace.

Apply early!We review applications as they come in and may close the advert before the deadline.

Ready to make an impact?Come work with us!