ICT Data Protection & Information Governance Practitioner Apprentice

We Manage Jobs(WMJobs); Redditch; On-site; GBP 21,000; Full time

Job summary

An exciting opportunity has arisen for a Data Protection & Information Governance Practitioner Apprentice at Bromsgrove District and Redditch Borough Councils. This role offers hands-on experience in data protection compliance while studying for a nationally recognized qualification. The apprentice will support information management processes, assist with compliance tasks, and contribute to the development of corporate policies.

Benefits

Pension

Generous leave entitlements starting at 25 days plus bank holidays

Flexible working

Free parking

Employee Assistance Programme

Access to employee benefits platform

Qualifications

• Proven computer literacy skills including Office365.
• Good verbal and interpersonal skills.
• Understanding of confidentiality.

Responsibilities

• Support management of information requests under FOI and Data Protection.
• Assist with preparation of information for release.
• Provide data protection advice to service areas.

Skills

Computer literacy

Verbal communication

Interpersonal skills

Problem-solving

Confidentiality awareness

Customer care principles

Team player

Tools

Office365

Job description

Situated in North Worcestershire, Bromsgrove District Council and Redditch Borough Council share services. The Councils are committed to being a customer-driven organisation, with our customers at the heart of everything we do; focused on improving delivery services that make a difference to the community we serve.

An exciting opportunity has arisen in the Business Transformation Department for a passionate Data Protection & Information Governance Practitioner Apprentice to join the Information Management Team at both Bromsgrove District and Redditch Borough Councils.

The Data Protection & Information Governance Practitioner Apprentice will contribute to ensuring the Authority adheres to strict data protection and freedom of information regulations. As an apprentice, you'll gain valuable hands-on experience while working alongside experienced professionals and studying towards a nationally recognised qualification.

Key Requirements

1. Support the management of information requests under FOI, EIR and Data Protection legislation, ensuring compliance with relevant regulations and undertake effective file management.
2. Assist with the preparation of information for release and respond to requests under FOI and EIR legislation, in accordance with statutory deadlines.
3. Conduct and coordinate in a professional manner the delivery of specific data protection queries and requests within an agreed timescale, including relevant redacting and information preparation following guidance, policy, and procedures in line with data protection legislation.
4. Support and assist in the development, implementation, maintenance, and review of policies, systems, and data to ensure compliance with all relevant information regimes and legislation, including cyber security.
5. Assist with information management processes such as third-party and sharing agreements, retention and disposal, and access, with an awareness of legal requirements for information risk and compliance.
6. Support the development of corporate information and records management policies and evaluate compliance of service areas against appropriate codes of practice.
7. Monitor and review information security incidents, follow up, ensure recommendations are implemented, and escalate relevant incidents to your team and manager.
8. Provide data protection and security advice to service areas.
9. Help organize and develop content and delivery of training for staff and Councillors in Data Protection.
10. Ensure the Council’s website is updated by services in line with the Local Government Transparency Code and the Council’s Publication Scheme.

Skills & Experience

1. Proven computer literacy skills including the use of Office365 (Teams, Word, Excel, PowerPoint, Outlook, OneDrive, SharePoint).
2. Good verbal and interpersonal skills, with the ability to produce clear and understandable written communications.
3. Understanding of the need for confidentiality and the ability to think before sharing information to maintain confidentiality.
4. Self-motivated, demonstrate initiative, and capable of working with minimal supervision.
5. Understanding of excellent customer care principles and how they relate to quality service delivery, with an open-minded, patient approach.
6. Enthusiastic team player, able to support and promote a sense of unity within teams.
7. Ability to solve problems independently and collaboratively, with an inquisitive mindset.

Additional Information

The Councils offer a range of staff benefits:

• Pension
• Generous leave entitlements starting at 25 days plus bank holidays (pro-rata)
• Flexible working, where appropriate
• Free parking within walking distance
• Employee Assistance Programme
• Access to employee benefits platform with discounts and schemes

What next?

Bromsgrove and Redditch are equal opportunity employers. We welcome applications from candidates of all backgrounds and experiences.

Need further information?

For more details on the duties of this post, contact Julie Hemming Smout at [e-mail] or Mark Hanwell at [e-mail]. For application assistance, contact the HR Recruitment Team at [e-mail].

How to apply:

Please select the link below to apply via the apprentice program only.

GetMyFirstJob | Data Protection and Information Governance Practitioner Apprenticeship (Salary - £20,048) in Worcestershire