ICT Cloud Officer

Cheshire West and Chester Council; Ellesmere Port; On-site; GBP 36,000 - 40,000; Full time

Job summary

Cheshire West and Chester Council is seeking an ICT Cloud Officer to deploy, manage and optimise cloud infrastructure, ensuring secure and reliable services for public access. The role emphasises Azure-based solutions, cloud security and data protection, with a focus on performance and maintainability.

The successful candidate will have a IT/CS degree or equivalent, experience with scripting (PowerShell or Bash) and a proactive, communicative approach to cross-team collaboration.

Qualifications

• Degree in IT, Computer Science or related discipline, or equivalent practical experience.
• Strong understanding of Azure and experience supporting cloud environments.
• Experience with monitoring, configuring and troubleshooting cloud services.
• Experience scripting with PowerShell or Bash.
• Good communication and stakeholder engagement skills.
• Azure Fundamentals certification desirable.

Responsibilities

• Assist deployment, configuration and ongoing administration of cloud-based solutions (IaaS, PaaS, SaaS).
• Monitor performance, apply patches, upgrades and security configurations for reliability.
• Collaborate with IT Cloud Engineers to resolve infra issues and automate environments with scripting.
• Provide user support and maintain documentation of configurations and processes.
• Contribute to cloud security policies and evaluate new technologies for compliance.
• Administer and optimise SQL databases across cloud and hybrid environments, including DR planning.

Skills

Analytical and problem-solving skills

Effective communicator

Proactive / self-motivated

Strong organisational skills

Education

Degree in Information Technology, Computer Science or related discipline

Azure Fundamentals certification desirable

Tools

PowerShell

Bash

Job description

Grade 8

£35,570 - £40,444 (as of April 2026 pay band figures)

The Cheshire West and Chester Council Digital, Data and Technology (DDAT) department has recently undergone a huge transformation and is looking for an ICT Cloud Officer to support the deployment, management, and optimisation of the Council's cloud infrastructure, ensuring secure and reliable cloud solutions that meet operational needs.

Closing date for applications: Midnight on Sunday 15th November 2026

Cheshire West and Chester Council brings a fresh and energetic approach to providing top quality services for its many customers and communities. The Cheshire West and Chester Council Digital, Data and Technology (DDAT) department has recently undergone a huge transformation and is looking for an ICT Cloud Officer to support the deployment, management, and optimisation of the Council's cloud infrastructure, ensuring secure and reliable cloud solutions that meet operational needs. The role maintains performance and security, resolves issues, and assists with technology integration to ensure public services -especially for vulnerable groups - remain accessible and dependable.

This is an exciting opportunity to join a newly created and progressive team with big ambitions for the future. This role is a Grade 8, £35,570 - £40,444 (as of April 2026 pay band figures) Closing date for applications is midnight on Sunday 15th November 2026.

Role responsibilities include:

• Support the deployment, configuration, and ongoing administration of cloud-based solutions (IaaS, PaaS, SaaS), ensuring alignment with Council requirements and standards.
• Monitor and maintain cloud infrastructure, including performance optimisation, troubleshooting, patching, upgrades, and security configuration to ensure reliability and efficiency.
• Work collaboratively with IT Cloud Engineers to resolve infrastructure issues and support the automation of cloud environments using scripts and deployment tools.
• Provide technical support to end users and services, resolving cloud-related queries and maintaining accurate documentation of configurations, processes, and procedures.
• Contribute to the development and implementation of cloud security policies and evaluate new technologies, ensuring compliance with data protection legislation and compatibility with existing systems.
• Administer and optimise SQL databases across cloud and hybrid environments, including backup, recovery, and disaster recovery planning to ensure high availability, security, and business continuity.

You will bring a degree in Information Technology, Computer Science or a related discipline, or equivalent practical experience, alongside a strong understanding of cloud platforms such as Azure. You will have experience supporting cloud environments, including monitoring performance, maintaining configurations and resolving technical issues to ensure secure and reliable services. A good understanding of cloud security principles and data protection best practice is essential, with the ability to support secure configurations and contribute to the ongoing improvement of controls.

You will also have experience of working with cloud infrastructure and supporting automation using scripting tools such as PowerShell or Bash, with the confidence to contribute to infrastructure improvements and migration activity. Strong analytical and problem-solving skills are key, supported by a methodical approach to troubleshooting in a cloud environment.

You will be an effective communicator, able to explain technical information clearly to both technical and non-technical audiences and build positive working relationships across teams and stakeholders. Well organised and proactive, you will be able to manage competing priorities, maintain accurate documentation, and contribute to continuous improvement activity. A self-motivated approach is important, with a commitment to developing your knowledge of cloud technologies and emerging best practice. Relevant certifications in Azure Fundamentals are desirable.

By joining Cheshire West and Chester Council, you will be part of a GOLD Investors in People (IiP) organisation which is focused on building a stronger future where we all play our part in thriving, caring and sustainable communities.