Cloud and Infrastructure Engineer (ref:984)

Winchester City Council; Winchester; Hybrid; GBP 40,000 - 46,000; Full time

Job summary

Winchester City Council is seeking an IT Cloud and Infrastructure Engineer to join the unified IT Shared Service. You will work on 3rd line support to optimise IT infrastructure, including M365, Identity, Intune, and security tooling, while contributing to cloud transition initiatives.

The role offers hybrid working patterns with three days remote, a salary between £40,444 and £45,529 per year, and an opportunity to advance technical skills within a collaborative team.

Qualifications

• Proven track record of supporting on-Premises / Hybrid cloud architecture.
• Familiarity with ITIL processes and incident management.

Responsibilities

• Manage & monitor critical IT Infrastructure including M365, Identity, Intune, Teams and security tooling.
• Provide technical support for new implementations and upgrades of infrastructure and cloud solutions.
• Investigate and resolve 3rd line incidents, problems, changes and service requests per SLAs.

Job description

Cloud and Infrastructure Engineer (ref:984)

This is an excellent opportunity to join an experienced, dynamic, forward-thinking IT Shared Service as an IT Cloud and Infrastructure Engineer, working on 3rd Line Support to optimize IT infrastructure systems and solutions.

The Team

The Cloud and Infrastructure team is part of a shared IT service between Winchester City Council and Test Valley Borough Council, made up of professional, friendly, and supportive colleagues. Working within the shared IT service, you will often interact with a variety of co-workers across both authorities ranging from Senior Management to Councilors.

The Role

Manage & monitor critical IT Infrastructure including:

• M365 / Identity / Conditional Access / Intune
• MS Teams / Microsoft Purview / Email
• Cyber Security / Threat Protection / Critical vulnerability remediation
• Printing solutions
• Microsoft Windows Server Technology Stack / AD & GPO

Technical support on the implementation of new, and upgrade of existing solutions, Infrastructure improvements and Cloud implementations

Investigate/Resolve 3rd line IT incidents, problems, changes, and service requests in accordance with SLA's and procedures following ITIL processes.

This role is ideal for a candidate with a proven track record of supporting on-Premises / Hybrid cloud architecture with a view to be part of an exciting transition towards cloud services. On-going training opportunities will be provided to ensure your skills are advanced. To thrive in the role, you need to be a resourceful and highly skilled individual joining a committed team in a lively environment dedicated to providing high-quality services and able to work under pressure.

Proud member of the Disability Confident employer scheme.

Company Details

Company: Winchester City Council
Salary: £40,444 to £45,529 a year
Hours: Full-time
Location: Winchester, SO23 9LJ
Working pattern: Hybrid - 3 days remote
Job type: Contract
Posting date: 10 Nov 2026
Closing date: 20 Nov 2026

Summary

This is an excellent opportunity to join an experienced, dynamic, forward-thinking IT Shared Service as an IT Cloud and Infrastructure Engineer, working on 3rd Line Support to optimize IT infrastructure systems and solutions.

Essential requirements

This role is ideal for a candidate with a proven track record of supporting on-Premises / Hybrid cloud architecture with a view to be part of an exciting transition towards cloud services. On-going training opportunities will be provided to ensure your skills are advanced. To thrive in the role, you need to be a resourceful and highly skilled individual joining a committed team in a lively environment dedicated to providing high-quality services and able to work under pressure.

Proud member of the Disability Confident employer scheme.

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

Related jobs

Contract Opportunity: Microsoft 365 & Azure Cloud Consultant

RDA Autism & ADHD Practice

Remote

Contract

Part time

Project Manager

£40,000 to £52,000 per year

Technicalways Limited

Remote

Permanent

Full time

3389126CM-R - Azure Infrastructure Engineer

£37,369 to £45,641 per year

University of Southampton

Southampton, Southern

On-site

Contract

Full time