IAM Operations Engineer: SailPoint IdentityNow & Automation

Netcompany Academy; Leeds; Presencial; GBP 40.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

25 days holiday

Private medical health care via Vital性

Descripción de la vacante

Netcompany is hiring an IAM Operations Specialist in Leeds to support day-to-day identity management, access provisioning and certification activities. You will manage SailPoint IdentityNow incidents, service requests, and Azure group requests, while delivering automation and governance reporting.

The role requires experience in IAM processes, ServiceNow, and working in an Agile environment. We offer development through Netcompany Academy, including certifications and career progression within a

Formación

• Experience supporting Identity and Access Management processes in an enterprise environment.
• Experience with SailPoint IdentityNow for governance, provisioning, access management, and certification activities.
• Experience managing service requests and incidents through ServiceNow.
• Experience creating access-related reports, dashboards, and audit information.
• Understanding of joiner, mover, and leaver processes and access lifecycle management.
• Experience raising and managing change requests in accordance with organisational change controls.
• Experience coordinating access certification campaigns, including reviewer engagement, remediation tracking, and audit evidence collection.
• Experience developing or supporting automation using SailPoint workflows and ServiceNow integrations to improve IAM operational efficiency.
• Experience working within an Agile environment (sprint planning, backlog refinements and retrospectives), Working knowledge of SailPoint IdentityNow, including access requests, certification campaigns, reporting, workflows, and administration.
• Experience managing service mailboxes and prioritising workloads based on business impact and SLA requirements.
• Ability to investigate and resolve SailPoint IdentityNow incidents and access-related issues.
• Experience processing cloud engineering account requests and custom Azure group package requests.
• Familiarity with ServiceNow incident, request, change, and workflow management processes.
• Experience configuring and administering certification campaigns within SailPoint IdentityNow.
• Knowledge of ServiceNow and SailPoint integration capabilities, including automation of access reviews, request fulfilment, notifications, escalations, and reporting activities.
• Ability to create reports and analyse identity governance data using SailPoint and ServiceNow.
• Good documentation and record-keeping skills for audit and compliance purposes.
• Strong communication and stakeholder management skills.
• SC-900: Microsoft Security, Compliance, and Identity Fundamentals.
• AZ-900: Microsoft Azure Fundamentals.
• ITIL Foundation certification for incident, request, and change management processes.
• SailPoint IdentityNow Fundamentals or equivalent SailPoint training.
• ServiceNow Certified System Administrator (desirable).

Responsabilidades

• Support IAM operations including incident management and request fulfilment.
• Manage SailPoint IdentityNow incidents, requests, and access certifications.
• Handle Azure group package requests and cloud engineering account requests.
• Produce access governance reports, dashboards, and audit evidence.
• Coordinate joiner/mover/leaver processes and access lifecycle management.
• Configure SailPoint IdentityNow certification campaigns and workflows.
• Collaborate with internal support teams across an Agile delivery environment.

Conocimientos

Identity and Access Management

SailPoint IdentityNow

ServiceNow

Incident management

Access governance

Access reviews

Automation development

Agile methodologies

Stakeholder management

Educación

ITIL Foundation

SC-900: Microsoft Security, Compliance, and Identity Fundamentals

AZ-900: Microsoft Azure Fundamentals

SailPoint IdentityNow Fundamentals

ServiceNow Certified System Administrator

Herramientas

SailPoint IdentityNow

ServiceNow

Azure

Descripción del empleo

Netcompany is hiring an IAM Operations Specialist in Leeds to support day-to-day identity management, access provisioning and certification activities. You will manage SailPoint IdentityNow incidents, service requests, and Azure group requests, while delivering automation and governance reporting.

The role requires experience in IAM processes, ServiceNow, and working in an Agile environment. We offer development through Netcompany Academy, including certifications and career progression within a