IAM Operations Engineer - SailPoint & ServiceNow Specialist

Netcompany; Leeds; On-site; GBP 55,000 - 85,000; Full time

Benefits offered by this job

Private Medical Health care via Vitaly

Pension contribution

Life Assurance

Professional certifications supported

Retail discounts

Employee Resource Groups

Job summary

Netcompany is seeking an IAM Operations specialist to support day-to-day identity and access management. You will handle SailPoint IdentityNow incidents, provisioning, and certification campaigns within Azure environments, aligning with change controls and governance.

The role requires experience with SailPoint IdentityNow, ServiceNow, and incident management in an Agile setting. Strong communication and documentation skills are essential for audit readiness and stakeholder engagement.

Qualifications

• Experience supporting Identity and Access Management processes within an enterprise environment.
• Experience working with SailPoint IdentityNow for identity governance, provisioning, access management, and certification activities.
• Experience managing service requests and incidents through ServiceNow.
• Experience creating and maintaining access-related reports, dashboards, and audit information.
• Understanding of joiner, mover, and leaver processes and access lifecycle management.
• Experience raising and managing change requests in accordance with organisational change controls.
• Experience conducting and coordinating access certification campaigns, including reviewer engagement, remediation tracking, and audit evidence collection.
• Experience developing or supporting automation using SailPoint workflows and ServiceNow integrations to improve IAM operational efficiency.
• Experience working within an Agile environment (sprint planning, backlog refinements and retrospectives).

Responsibilities

• Maintain and operate IAM processes for day-to-day user access management.
• Handle SailPoint IdentityNow incidents, requests, and certification campaigns.
• Coordinate Azure group packages and cloud engineering account requests.
• Develop and support automation through SailPoint workflows and ServiceNow integrations.
• Produce reports and audit materials to support governance and compliance.
• Collaborate with support teams within Scrum/Agile framework.

Skills

SailPoint IdentityNow

ServiceNow

IAM operations

Access governance

Certification campaigns

Azure group management

Agile

Automation

Incident management

stakeholder communication

Education

SC-900: Microsoft Security, Compliance, and Identity Fundamentals

ITIL Foundation

SailPoint IdentityNow Fundamentals

ServiceNow Certified System Administrator (desirable)

Tools

SailPoint IdentityNow

ServiceNow

Job description

Netcompany is seeking an IAM Operations specialist to support day-to-day identity and access management. You will handle SailPoint IdentityNow incidents, provisioning, and certification campaigns within Azure environments, aligning with change controls and governance.

The role requires experience with SailPoint IdentityNow, ServiceNow, and incident management in an Agile setting. Strong communication and documentation skills are essential for audit readiness and stakeholder engagement.