Hybrid Venue Sourcing Consultant (Derby)

BCD Travel; East Midlands; Hybrid; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Life Assurance x1 your annual salary

Birthday day off

Holiday Purchase Scheme - up to 5 days

Discounted rates on Hotels & Travel

Gym & Fitness Discounts

Pension Scheme

Company Sick pay

Job summary

BCD Meetings & Events (BCD M&E) is seeking a Venue Find Consultant - Sourcing to join our Derby team. You will be the primary contact for venue sourcing requests across diverse client accounts, working in a hybrid Derby office with 3 days in the office and 2 from home.

You will deliver a high-quality venue search service across meetings, incentives, conferences and exhibitions, ensuring SLA adherence and strong supplier relationships.

Qualifications

• Proven Customer Service Experience.
• Excellent communication skills with a calm, positive and collaborative approach.
• Proficient in MS Office, including Excel; experience entering and extracting data from databases.

Responsibilities

• Deliver a high-quality venue find service across meetings, incentives, conferences and exhibitions.
• Ensure customer service levels meet or exceed requirements and work with relevant systems and processes.
• Be fully conversant with the Venue Search booking platform and follow SOPs.
• Develop venue and destination knowledge through supplier relationships and industry events.
• Collaborate with the finance team to ensure invoicing and financial matters are delivered efficiently.

Skills

Customer Service

Communication

Excel

Data entry

Tools

Venue Search platform

Databases

Job description

BCD Meetings & Events (BCD M&E) is seeking a Venue Find Consultant - Sourcing to join our Derby team. You will be the primary contact for venue sourcing requests across diverse client accounts, working in a hybrid Derby office with 3 days in the office and 2 from home.

You will deliver a high-quality venue search service across meetings, incentives, conferences and exhibitions, ensuring SLA adherence and strong supplier relationships.