Venue Find Consultant (Hybrid & Growth)

BCD Meetings & Events; East Midlands; Hybrid; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Life Assurance

23 days holiday + bank holidays

Birthday day off

Holiday Purchase Scheme

Discounted hotels & travel

Gym & Fitness Discounts

Pension Scheme

Company Sick Pay

Lifestyle Benefits

Job summary

BCD Meetings & Events in Derby is seeking a Venue Find Consultant - Sourcing to join our dynamic team. You will act as the primary contact for venue sourcing and meeting requests across client accounts in multiple industries.

This hybrid role requires strong customer service, clear communication, and data handling skills. You will operate the Venue Search platform, build supplier relationships, and may travel for meetings or familiarisation trips in the UK or overseas.

Qualifications

• Proven customer service experience.
• Excellent communication skills in person and remotely.
• Comfortable dealing with people at all levels.
• MS Office and Excel; able to enter/extract data from databases.
• Flexible, proactive, and able to juggle priorities under pressure.

Responsibilities

• Deliver an innovative, high-quality venue find service across meetings, incentives, conferences and exhibitions.
• Ensure customer service levels are understood and met; use relevant systems and processes.
• Be conversant with the BCD Venue Search platform and follow SOPs.
• Apply venue and destination knowledge to all customers; build supplier relationships.
• Support invoicing and financial matters with the finance team.

Skills

Customer service experience

Excellent communication

Face-to-face & phone/email

MS Excel

Data entry & database use

Organisational skills

Tools

MS Office (Excel)

Job description

BCD Meetings & Events in Derby is seeking a Venue Find Consultant - Sourcing to join our dynamic team. You will act as the primary contact for venue sourcing and meeting requests across client accounts in multiple industries.

This hybrid role requires strong customer service, clear communication, and data handling skills. You will operate the Venue Search platform, build supplier relationships, and may travel for meetings or familiarisation trips in the UK or overseas.