Hybrid Technical Support & Test Engineer Real-Time Robotics

NavLive Limited; Oxford; Hybrid; GBP 40,000 - 50,000; Full time

Benefits offered by this job

Employee share options

25 days annual leave

Pension scheme

On-the-job training

Job summary

NavLive Limited, a University of Oxford spin-out, is seeking a Technical Support and Test Engineer to bridge our development team and users, ensuring robust releases and top-tier support for multi-sensor fusion and real-time 3D environment modeling. The role is hybrid in Oxford (3 days in-office, 2 days WFH).

You’ll own the release cycle, perform testing, validation, and OTA deployments on NVIDIA Jetson hardware and cloud portals, while helping customers troubleshoot complex issues.

Qualifications

• Bachelor's degree in Computer Science or equivalent
• 2+ years practical experience
• Experience in Linux/Ubuntu environments
• Scripting in Bash and Python
• Familiarity with ROS/ROS 2 and Docker environments

Responsibilities

• Technical Customer Support: act as the primary technical support contact; triage, diagnose, troubleshoot, and resolve issues; write documentation; translate feedback into tickets.
• QA, Testing & Validation: design and execute test plans; perform regression and end-to-end testing; validate cloud portal features and API security.
• Release Management & Deployment: own the release pipeline; manage version control and release notes; coordinate with teams for OTA updates to field devices.

Skills

Troubleshooting

Communication

Bash

Python

ROS / ROS2

GitHub Actions

CI/CD

Customer Support

Education

Bachelor's degree in Computer Science or equivalent

Tools

Docker

Docker Compose

Debian/apt repositories

Job description

NavLive Limited, a University of Oxford spin-out, is seeking a Technical Support and Test Engineer to bridge our development team and users, ensuring robust releases and top-tier support for multi-sensor fusion and real-time 3D environment modeling. The role is hybrid in Oxford (3 days in-office, 2 days WFH).

You’ll own the release cycle, perform testing, validation, and OTA deployments on NVIDIA Jetson hardware and cloud portals, while helping customers troubleshoot complex issues.