Hybrid Technical Sales Support Specialist

Emerson Ltd; Broughton; On-site; GBP 28,000 - 38,000; Full time

Job summary

Emerson is seeking a Technical Sales Support professional to join our Manchester-based team. You will provide expert technical assistance on Fluid Automation products to customers, sales reps, and partners, ensuring rapid, accurate responses and high customer satisfaction.

Key responsibilities include handling RFQs, tracking quotations, and collaborating across departments to resolve issues. Strong English communication, analytical skills, and teamwork are essential for success in this role.

Qualifications

• Bachelor's degree in engineering or engineering technology preferred.
• Excellent verbal and written communication skills in English.
• Experience in technical sales support or similar role preferred.
• Strong analytical and problem‑solving abilities; proactive attitude.

Responsibilities

• Handle technical enquiries for entire portfolio.
• Provide technical support and quotations (RFQ) to customers and sales representatives.
• Track quotations to customers on behalf of salespersons.
• Support customers with applications problems and recommend solutions; ensure timely closure.

Skills

Analytical skills

Problem solving

Communication skills

Fluent English

Attention to detail

Teamwork

Customer focus

Proactive

Can-do attitude

Education

Bachelor's degree in engineering or related field

Tools

Outlook

Microsoft Office

Job description

Emerson is seeking a Technical Sales Support professional to join our Manchester-based team. You will provide expert technical assistance on Fluid Automation products to customers, sales reps, and partners, ensuring rapid, accurate responses and high customer satisfaction.

Key responsibilities include handling RFQs, tracking quotations, and collaborating across departments to resolve issues. Strong English communication, analytical skills, and teamwork are essential for success in this role.