Hybrid Technical Author - IT Documentation Specialist

Yolk Recruitment; Cardiff; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

Yolk Recruitment is seeking an experienced Technical Author in South Wales for a hybrid, permanent role. You will own the documentation lifecycle across a broad IT estate, collaborating closely with technical teams and stakeholders.

Work across Azure, datacentres, end-user computing and on-premises systems, turning complex information into practical, user-focused content and establishing robust documentation standards.

Qualifications

• Proven experience as a Technical Author/Writer in a technical documentation role.
• Ability to translate complex technical information into clear, accessible content.
• Experience with Azure, on-premises and cloud environments.
• Comfort working with engineers and SMEs to extract required information.
• Excellent communication skills across different levels of the organisation.

Responsibilities

• Create and maintain high-quality technical documentation across IT services and environments.
• Produce technical documentation, system guides, processes, specifications and operational docs.
• Collaborate with technical teams and SMEs to capture information about complex systems.
• Translate technical information for different audiences.
• Establish and maintain documentation standards, style guidelines and best practices.
• Review and improve existing documentation using feedback and stakeholder input.
• Manage documentation through version control and ensure alignment with system changes.
• Review, edit and proofread documentation to maintain high standards.
• Identify opportunities to improve how documentation is created, managed and accessed.

Skills

Azure

Cloud environments

IT infra

SaaS apps

Technical docs

Gedit

Tech documentation

Tech communication

Cloud & on-prem

Tools

Confluence

Markdown

Git/GitHub

Azure DevOps

SharePoint Online

Microsoft 365

Job description

Yolk Recruitment is seeking an experienced Technical Author in South Wales for a hybrid, permanent role. You will own the documentation lifecycle across a broad IT estate, collaborating closely with technical teams and stakeholders.

Work across Azure, datacentres, end-user computing and on-premises systems, turning complex information into practical, user-focused content and establishing robust documentation standards.