Hybrid Team Lead – Housing Management Support

Bevan Brittan LLP; Leeds; Hybrid; GBP 38,000 - 48,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Bevan Brittan LLP in Leeds is seeking an experienced Team Leader to manage the Housing Management Business Support Services. You will lead, develop and coach the team, building strong relationships with our lawyers to deliver an outstanding administrative service.

The role is 36.25 hours per week, Monday to Friday, with hybrid working from our central Leeds office. Occasional travel to our Birmingham, Bristol and London offices may be required as part of providing support across the firm.

Qualifications

• Experience leading a team in a professional environment.
• Effective and professional communicator at all levels, both written and verbal.
• Ability to manage and support change.
• Excellent attention to detail.
• Knowledge of administrative processes such as printing, scanning, electronic filing and post.

Responsibilities

• Oversee the day to day running of the team
• Build relationships with our lawyers to understand the work and proactively prioritise tasks
• Encourage an excellent customer service environment, ensuring that our processes reflect this
• Coach and develop the team, including performance reviews, setting objectives and regular one to ones
• Recruit and train new team members
• Work closely with the Business Support Services Manager, Operations Manager and HR to develop policies and procedures relating to operational processes, compliance, performance and attendance
• Identify opportunities for improvement, to ensure we operate efficiently and in line with best practice
• Play an active role in supporting business change taking place across the firm, and participate in relevant projects
• Ensure equipment is properly maintained
• Have a working knowledge of health and safety and compliance requirements

Skills

Team leadership

Stakeholder communication

Change management

Attention to detail

Administrative processes

Tools

Microsoft Office

Job description

Bevan Brittan LLP in Leeds is seeking an experienced Team Leader to manage the Housing Management Business Support Services. You will lead, develop and coach the team, building strong relationships with our lawyers to deliver an outstanding administrative service.

The role is 36.25 hours per week, Monday to Friday, with hybrid working from our central Leeds office. Occasional travel to our Birmingham, Bristol and London offices may be required as part of providing support across the firm.