Hybrid Systems Administrator – Drive IT Stability

Nigel Frank; Greater London; Hybrid; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Hybrid work

Growth opportunities

Benefits package

Job summary

Nigel Frank in London is seeking a Systems Administrator to support and improve business-critical systems and applications. The role covers a diverse technology environment, where you will be the primary escalation point for complex issues and collaborate with software development teams.

This hybrid position requires troubleshooting across technical and non-technical stakeholders, with a view to continuous improvement and proactive problem-solving.

Qualifications

• Exposure to collaboration with external development teams.
• Deep knowledge around maintenance and management of Access Matrices.
• Strong documentation skills and ability to train users.
• Experience working in Agile environments.
• Proven analytical and problem-solving skills.

Responsibilities

• Manage and track incidents, helping to implement long-term fixes.
• Deliver user guidance and documentation to expand on the efficiency of business systems.
• Work closely with internal stakeholders, development teams and users to resolve issues and communicate progress.
• Serve as the escalation point for complex system and application issues.

Skills

Collaboration

Access matrices

Documentation

Agile

Analytical thinking

Job description

Nigel Frank in London is seeking a Systems Administrator to support and improve business-critical systems and applications. The role covers a diverse technology environment, where you will be the primary escalation point for complex issues and collaborate with software development teams.

This hybrid position requires troubleshooting across technical and non-technical stakeholders, with a view to continuous improvement and proactive problem-solving.