Hybrid Social Media Analyst: Insightful Reporting

FleishmanHillard UK; Greater London; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid work

30 days holiday

BUPA medical cover

Pension contributions

Employee Assistance Programme

Job summary

FleishmanHillard UK is seeking a pragmatic social analytics professional to turn data into strategic insights for client campaigns. You will analyse social and digital data, build compelling client reports, and drive data-driven storytelling across multiple projects in a hybrid work environment.

You will bring hands-on Sprinklr Analytics experience, strong writing skills and a knack for identifying trends that shape strategy.

Qualifications

• Experience in social marketing analytics, digital analytics or communications measurement.
• Excellent business writing and reporting skills, with the ability to turn data into clear, strategic narratives.
• Hands‑on experience with Sprinklr Analytics (Marketing and Social modules essential).
• Experience working with earned and owned social measurement frameworks.

Responsibilities

• Analysing social and digital data to uncover content, audience, industry and cultural insights.
• Building clear, client-ready reports and presentations with compelling narratives and actionable recommendations.
• Managing data collection, cleaning and analysis across multiple projects and workstreams.
• Using a range of social intelligence and analytics tools to support reporting and measurement.
• Applying research and measurement methodologies to answer client business questions.
• Presenting findings and trends confidently to internal stakeholders and, eventually, clients.
• Identifying emerging platform trends, audience behaviours and opportunities relevant to client challenges.
• Ensuring analytical quality, accuracy and consistency across deliverables
• Flagging timeline, budget or data quality risks proactively

Skills

Social analytics

Analytics storytelling

Business writing

Tools

Sprinklr Analytics

Talkwalker

Brandwatch

NewsWhip

Tubular

Audiense

StatSocial

Tagger (Sprout Social)

Job description

FleishmanHillard UK is seeking a pragmatic social analytics professional to turn data into strategic insights for client campaigns. You will analyse social and digital data, build compelling client reports, and drive data-driven storytelling across multiple projects in a hybrid work environment.

You will bring hands-on Sprinklr Analytics experience, strong writing skills and a knack for identifying trends that shape strategy.