Hybrid ServiceNow Developer for ITSM & Integrations

National Grid Plc; Warwick; Hybrid; GBP 57,000 - 68,000; Full time

Benefits offered by this job

Annual leave 26 days

8 bank holidays

Pension with company match up to 12%

Performance bonus

Cycle scheme

Tech schemes

Digital GP service

Access to Work

Wellbeing app

Family Space

Job summary

National Grid is seeking a ServiceNow Developer to design and develop enterprise-grade solutions in a global enterprise environment. The role is based in Warwick with a hybrid working model, balancing collaboration with independent work across ITSM, ITOM and HRSD platforms.

You will implement best practices, upgrade strategies, and integrations while collaborating with partners and stakeholders to deliver scalable solutions.

Qualifications

• Bachelor's Degree in Computer Science or equivalent.
• Hands-on development & configuration experience on the ServiceNow Platform.
• Experience with end-to-end implementation of ITSM, ITOM, or HRSD module of ServiceNow.
• Preferred Experience within ServiceNow ITSM, ITOM, Virtual Agent, Employee Center.
• Excellent knowledge and experience developing in JavaScript.
• Proven experience in understanding & capturing business requirements in agile environments.
• Working knowledge of Agile / Scrum development process.
• Programming skills with Java Script, Core Java & Web Services, or Jelly Scripting.

Responsibilities

• Design and develop enterprise-grade ServiceNow solutions.
• Collaborate with external partners and internal stakeholders to deliver scalable solutions.
• Follow ServiceNow development best practices and release management.
• Monitor health, usage and compliance of the application.
• Work on platform upgrades and patch installations.
• Create reusable workflows and integrations for business needs.
• Validate change requests and demands on the platform.

Skills

ServiceNow

JavaScript

ITSM

ITOM

HRSD

Agile / Scrum

Core Java

Web Services

Jelly Scripting

Education

Bachelor's Degree in Computer Science

Tools

ServiceNow Platform

Job description

National Grid is seeking a ServiceNow Developer to design and develop enterprise-grade solutions in a global enterprise environment. The role is based in Warwick with a hybrid working model, balancing collaboration with independent work across ITSM, ITOM and HRSD platforms.

You will implement best practices, upgrade strategies, and integrations while collaborating with partners and stakeholders to deliver scalable solutions.