Hybrid Senior Transformation & Innovation Lead

NPT Pass; Sgwâr Afan; Hybrid; GBP 40,000 - 54,000; Full time

Benefits offered by this job

Guaranteed interview scheme for a dis_

Job summary

NPT Pass is seeking an ambitious Innovation and Continuous Improvement Senior Project Officer to join our newly established team. The role leads a portfolio of complex transformation projects, service reviews and improvement initiatives across multiple service areas.

Working closely with senior leaders and partners, you will turn ideas into deliverable solutions, ensuring projects are effectively planned, governed and successfully implemented in a hybrid Port Talbot setting.

Qualifications

• Significant experience managing complex projects, service reviews or improvement programmes.
• Strong project management, governance and risk management skills.
• Experience developing business cases, evaluating options and presenting recommendations to senior stakeholders.
• Excellent analytical and problem-solving abilities, with the confidence to challenge existing ways of working.
• Outstanding communication, facilitation and stakeholder management skills.
• Knowledge of project management, change management and continuous improvement methodologies.
• Excellent ICT and digital skills, with knowledge and competence in Microsoft 365 and the ability to use digital tools to support analysis, project control and communication.

Responsibilities

• Lead and manage complex transformation and improvement projects from concept through to implementation and evaluation.
• Analyse evidence, identify opportunities and develop innovative solutions to improve services and customer outcomes.
• Produce business cases, options appraisals and recommendations that support informed decision-making.
• Facilitate workshops, service reviews and stakeholder engagement activities.
• Support services to identify improvement opportunities through data, customer insight and business intelligence.
• Monitor project performance, risks, benefits and resource requirements to ensure successful delivery.
• Provide professional challenge, advice and support to senior managers and governance boards.
• Work collaboratively with managers, elected members, partners and employees to deliver lasting change.
• Line manage and develop the Special Project Officer, providing clear direction, support and oversight of assigned project activity.

Skills

Project management

Governance

Risk management

Business cases

Data analysis

Stakeholder management

Microsoft 365

Change management

Communication

Education

Bachelor's degree or substantial equivalent experience

Tools

Microsoft 365

Job description

NPT Pass is seeking an ambitious Innovation and Continuous Improvement Senior Project Officer to join our newly established team. The role leads a portfolio of complex transformation projects, service reviews and improvement initiatives across multiple service areas.

Working closely with senior leaders and partners, you will turn ideas into deliverable solutions, ensuring projects are effectively planned, governed and successfully implemented in a hybrid Port Talbot setting.