Hybrid Senior Analyst, Operational Resilience & Governance

PoloWorks; Cheltenham; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Discretionary annual bonus

Hybrid working

Private health insurance

Life assurance

Pension contributions

Volunteer days

EV leasing scheme

Job summary

PoloWorks is seeking an Operational Governance Senior Analyst in Cheltenham to design, implement, and continuously improve the organisation's Operational Resilience framework aligned with FCA/PRA expectations and Lloyd's requirements.

The role includes mapping important services, tracking vulnerabilities, and supporting outsourcing/third-party risk management across critical providers. Hybrid attendance at Cheltenham and periodic London office work are expected.

Qualifications

• Experience in operational risk, business continuity, operational resilience, or third-party risk management within insurance or financial services.
• Understanding of UK regulatory requirements (FCA/PRA) and outsourcing/third-party risk (SS2/21) is beneficial.
• Experience supporting framework implementation, governance, and regulatory responses.

Responsibilities

• Support design, implementation and enhancement of the Operational Resilience framework.
• Map Important Business Services and dependencies, including third parties.
• Track vulnerabilities and remedial actions and conduct scenario testing.
• Maintain documentation and evidence for regulatory compliance.
• Contribute to regulatory responses and audit activity.
• Support onboarding of syndicates and third-party arrangements.
• Assist with ongoing management of outsourcing and third-party risk framework.

Skills

Operational risk

Business continuity

Operational resilience

Third-party risk management

UK regulatory knowledge

Governance processes

Process mapping

Documentation

Stakeholder engagement

Communication

Job description

PoloWorks is seeking an Operational Governance Senior Analyst in Cheltenham to design, implement, and continuously improve the organisation's Operational Resilience framework aligned with FCA/PRA expectations and Lloyd's requirements.

The role includes mapping important services, tracking vulnerabilities, and supporting outsourcing/third-party risk management across critical providers. Hybrid attendance at Cheltenham and periodic London office work are expected.