Hybrid SEND Data Steward (Synergy & BI)

Croydon Council; Greater London; Hybrid; GBP 45,000 - 47,000; Part time

Benefits offered by this job

Hybrid working

LGPS

Wellbeing support

Career development

Job summary

Croydon Council is seeking a Data Management Officer to support a major data quality programme for SEND data, including EHCPs, placements, reviews, and statutory timescales.

You will cleanse and validate records in the Synergy system, ensuring GDPR compliance and accurate data for statutory reporting. The role supports collaboration with SEND Casework and Planning teams and offers hybrid working options.

Qualifications

• Experience working with data in education Synergy module, SEND, or local government settings.
• Strong Excel skills, including formulas, data validation, and data cleaning functions.
• Familiarity with the Synergy system, particularly the SEND or EHCP modules.
• High level of attention to detail, accuracy, and organisation.
• Good understanding of SEND processes, EHCP workflows, and statutory responsibilities.
• Ability to manage sensitive information confidentially and in line with data protection regulations.
• Strong communication and collaboration skills to work with operational and technical colleagues.

Responsibilities

• Cleanse and validate SEND records within the Synergy database, including EHCP status, provision, key dates, and case management information
• Identify and resolve inconsistencies, duplicate records, missing data, and incorrect formatting in line with SEND workflows
• Ensure accurate tracking of statutory deadlines for EHCP assessments, reviews, and transfers
• Collaborate with the SEND Casework, Planning, and Tribunal teams to verify and update data
• Support the preparation of statutory returns such as SEN2 and Local Area SEND Inspections
• Maintain detailed records of cleansing activities and contribute to improved data management practices
• Ensure compliance with GDPR, safeguarding, and information governance requirements
• Use tools such as Excel, Synergy reports, and Power BI to support data monitoring and reporting

Tools

Excel

Power BI

SQL

Synergy system

Job description

Croydon Council is seeking a Data Management Officer to support a major data quality programme for SEND data, including EHCPs, placements, reviews, and statutory timescales.

You will cleanse and validate records in the Synergy system, ensuring GDPR compliance and accurate data for statutory reporting. The role supports collaboration with SEND Casework and Planning teams and offers hybrid working options.