Hybrid Sales Ops Leader - 14 Team Managers

Nationwide Group; Glasgow; Hybrid; GBP 55.000 - 77.000; Vollzeit

Benefits dieser Stelle

Private medical insurance

Pension

Annual bonus

Training and development

Salary sacrifice scheme

Life assurance

Wellhub

Volunteering

Zusammenfassung

Nationwide is seeking an experienced Operations Manager to lead the Retail Services function across Mediated Sales in the United Kingdom. The role focuses on delivering sales growth, exceptional customer outcomes and operational excellence through inspiring leadership and coaching.

The position is a 12‑month secondment with a hybrid working model. You will work with multiple stakeholders to optimise resources, ensure regulatory compliance and strengthen colleague engagement across Nationwide's

Qualifikationen

• Experience leading sales teams and driving performance to targets.
• Ability to coach and develop Team Managers and frontline staff.
• Understanding of regulatory and operational standards within financial services.
• Strong stakeholder management and influencing skills to secure cross‑functional alignment.

Aufgaben

• Lead a continuous improvement agenda to drive sales performance and customer outcomes.
• Translate sales objectives into clear team targets and coach Team Managers to close gaps.
• Collaborate with third‑party suppliers and cross‑functional teams to deliver objectives.
• Provide analytical insights, forecast demand/capacity and support decision‑making.

Kenntnisse

Sales leadership

Coaching teams

Regulatory compliance

Stakeholder management

Forecasting

Process improvement

Data analysis

Cross-functional collaboration

Jobbeschreibung

Nationwide is seeking an experienced Operations Manager to lead the Retail Services function across Mediated Sales in the United Kingdom. The role focuses on delivering sales growth, exceptional customer outcomes and operational excellence through inspiring leadership and coaching.

The position is a 12‑month secondment with a hybrid working model. You will work with multiple stakeholders to optimise resources, ensure regulatory compliance and strengthen colleague engagement across Nationwide's