Hybrid Reporting Analyst: Data Insights & Dashboards

Capgemini; Inverness; Hybrid; GBP 36,000 - 52,000; Full time

Job summary

Capgemini in the United Kingdom is looking for a Reporting Analyst to ensure the accuracy and timeliness of contractual reports. You will oversee the preparation and distribution of these reports, and collaborate with stakeholders to forecast needs and improve performance.

The role involves a hybrid working arrangement across Company offices, client sites, and home, with pre-employment checks and security clearances.

Qualifications

• ITIL V4 Foundation certification required; further ITIL certifications desired.
• Proficiency in analysing large datasets to identify trends, patterns, and insights.
• Attention to detail in data handling and reporting.
• Written and verbal communication to present data findings clearly to stakeholders.
• Problem-solving to identify issues and develop effective solutions.
• Manage multiple tasks and projects simultaneously, ensuring timely delivery of reports.
• Understanding of business operations and the ability to align data analysis with business goals.
• Understanding of Service Management Framework.

Responsibilities

• Gather data from various sources, analyse it, and compile it into comprehensive reports.
• Create and maintain reports that highlight key metrics and trends.
• Develop data visualization tools to help stakeholders understand complex data.
• Identify and analyse trends or patterns in complex data sets.
• Work with all towers to understand their reporting needs and fulfil them.

Skills

ITIL V4 Foundation

Data analysis

Attention to detail

Communication skills

Problem solving

Project management

Business alignment

Service Management

Job description

Capgemini in the United Kingdom is looking for a Reporting Analyst to ensure the accuracy and timeliness of contractual reports. You will oversee the preparation and distribution of these reports, and collaborate with stakeholders to forecast needs and improve performance.

The role involves a hybrid working arrangement across Company offices, client sites, and home, with pre-employment checks and security clearances.