Reporting Analyst

Capgemini; Manchester; Híbrido; GBP 30.000 - 46.000; Jornada completa

Descripción de la vacante

Capgemini is seeking a Reporting Analyst to ensure the accuracy and timeliness of contractual reports, overseeing their preparation and distribution, and collaborating with stakeholders and clients to forecast needs.

Based in the UK with a hybrid working model, the role uses ITIL foundations to analyse large data sets, create dashboards, identify trends, and present clear insights to senior stakeholders to drive improvements.

Formación

• ITIL V4 Foundation certification is required.
• Proficiency in analysing large datasets to identify trends, patterns, and insights.
• Attention to detail in data handling and reporting.
• Written and verbal communication skills to present data findings clearly to stakeholders.
• Problem-solving skills to identify issues and develop effective solutions.

Responsabilidades

• Gather data from various sources, analyse it, and compile it into comprehensive reports.
• Create and maintain reports that highlight key metrics and trends.
• Develop data visualization tools to help stakeholders understand complex data.
• Identify and analyse trends or patterns in complex data sets.
• Work with all towers to understand their reporting needs and fulfil them.

Conocimientos

ITIL V4 Foundation

Data analysis

Attention to detail

Written & verbal communication

Problem solving

Task & project management

Business operations understanding

Service Management Framework

Descripción del empleo

About The Job You’re Considering

We are excited to announce an excellent opportunity to join our team as a Reporting Analyst. In this role, you will be pivotal in ensuring the accuracy and timeliness of our contractual reports. Your responsibilities will include overseeing the preparation and distribution of these reports, which are crucial to our organization’s success.

As part of the service management team, you will ensure the effective management of the Capgemini account function. You will collaborate closely with stakeholders and our extensive network of high-profile clients to forecast future needs, address capacity constraints, and enhance performance through comprehensive reporting.

Hybrid working:

The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.

If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service).

Your role

The Primary Responsibilities Of This Role Include

• Gather data from various sources, analyse it, and compile it into comprehensive reports.
• Create and maintain reports that highlight key metrics and trends.
• Develop data visualization tools to help stakeholders understand complex data.
• Identify and analyse trends or patterns in complex data sets.
• Work with all towers to understand their reporting needs and fulfil them.

You can bring your whole self to work. At Capgemini, striving for equity, diversity and inclusion is part of everyday life, and will be part of your working reality. We have built an inclusive and welcoming environment, for everyone.

Your Skills And Experience

• ITIL V4 Foundation certification required, further ITIL certifications are desired
• Proficiency in analysing large datasets to identify trends, patterns, and insights.
• Attention to detail in data handling and reporting.
• Written and verbal communication skills to present data findings clearly to stakeholders.
• Problem-solving skills to identify issues and develop effective solutions.
• Manage multiple tasks and projects simultaneously, ensuring timely delivery of reports.
• Understanding of business operations and the ability to align data analysis with business goals.
• Understanding of Service Management Framework

We are a Disability Confident Employer

Capgemini Is Proud To Be a Disability Confident Employer (Level 2) Under The UK Government’s Disability Confident Scheme. As Part Of Our Commitment To Inclusive Recruitment, We Will Offer An Interview To All Candidates Who

• Declare they have a disability, and
• Meet the minimum essential criteria for the role.

Please opt in during the application process.

Your security clearance and pre-employment checks

To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance.

To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.

Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.

Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.

Make it real – what does it mean for you?

Flexibility to work your way

You’ll be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.

Your wellbeing

You’d be joining an accredited Great Place to work for Wellbeing in 2023. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.

Shape your path

You will be empowered to explore, innovate, and progress. You will benefit from Capgemini’s ‘learning for life’ mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.

Shared energy

You’ll be bringing your unique skills and perspectives to the team, inspiring and taking inspiration from your teammates as you unlock value in everything you do. You’ll be joining a professional community of experts, who have got your back and will support you, every step of the way.

Why should you consider Capgemini?

Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you’ll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what’s possible. It’s why, together, we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion. Make it real | www.capgemini.com