Hybrid Reablement Liaison Officer (Part-Time)

Norfolk County Council; Great Yarmouth; Hybrid; GBP 20.000 - 21.000; Teilzeit

Benefits dieser Stelle

Competitive salary

Generous holiday entitlement

Flexible working opportunities

Remote and hybrid working

Norfolk Rewards discounts

Blue Light card

Zusammenfassung

Norfolk County Council in Great Yarmouth is seeking a Reablement Liaison Officer on a part-time 22.5 hours per week with hybrid working. The role involves acting as the first point of contact for GPs, community health services, social services, service users and families, and taking referrals for Norfolk First Support.

You will handle referrals by phone and Liquid Logic, set up visits for support workers, and provide real-time support while assessing risk and working with a multidisciplinary

Qualifikationen

• Excellent ICT skills and the ability to work to tight deadlines while delivering excellent customer service.
• Ability to assess risk and take appropriate action, working with a multidisciplinary team.

Aufgaben

• Taking referrals into our service by phone and Liquid Logic.
• Setting up visits to service users for support workers using an electronic scheduling system.
• Providing real-time support to our support workers in the field and assisting with queries.

Kenntnisse

Excellent ICT skills

Customer service

Tools

Liquid Logic

Jobbeschreibung

Norfolk County Council in Great Yarmouth is seeking a Reablement Liaison Officer on a part-time 22.5 hours per week with hybrid working. The role involves acting as the first point of contact for GPs, community health services, social services, service users and families, and taking referrals for Norfolk First Support.

You will handle referrals by phone and Liquid Logic, set up visits for support workers, and provide real-time support while assessing risk and working with a multidisciplinary