Hybrid Probation Case Administrator

Ministry of Justice; Maidstone; Hybrid; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Annual leave (25 days, rising to 30)

Pension (LGPS)

Training opportunities

Flexible working patterns

Job summary

Ministry of Justice is seeking an administrative support officer to streamline Probation Service processes and assist staff and people on probation. You will manage information on databases, support referrals, and help maintain case records while ensuring compliance with PS policies.

The role involves some out-of-hours work, DBS Standard checks, and hybrid working arrangements within the UK. You will contribute to health and safety practices and support meetings as required.

Qualifications

• Ability to use databases.
• Good keyboard and IT skills including MS Word and basic Excel.
• Possess basic numeric skills.
• Experience with word processing and spreadsheet software.
• Strong communication skills (verbal and written) and ability to work on own initiative.

Responsibilities

• Set up and maintain accurate people on probation and victim information on approved databases.
• Coordinate referrals between offender management, victims, interventions and external partners to reduce reoffending.
• Prepare and collate case records and management information.
• Receive and distribute information via telephone, paper and e-mail.

Skills

Databases

MS Word

Excel basic

IT literacy

Communication

Tools

MS Office

Job description

Ministry of Justice is seeking an administrative support officer to streamline Probation Service processes and assist staff and people on probation. You will manage information on databases, support referrals, and help maintain case records while ensuring compliance with PS policies.

The role involves some out-of-hours work, DBS Standard checks, and hybrid working arrangements within the UK. You will contribute to health and safety practices and support meetings as required.