Probation Case Administrator: Hybrid Work & Training

Ministry of Justice; Colwyn Bay; Hybrid; GBP 22,000 - 27,000; Full time

Benefits offered by this job

Hybrid Working

Annual leave 25 days increasing to 30

Flexible benefits

Training and development

Job summary

Ministry of Justice’s Probation Service is hiring Case Administrators to support probation teams, ensuring efficient processes, accurate records and responsive enquiries. The role offers hybrid working within the UK and a starting salary of £24,645.

New entrants join at the minimum of the pay band with annual progression through the Competency Based Framework, and a range of Civil Service benefits including generous annual leave and training opportunities.

Qualifications

• Strong communication and organisational skills.
• Ability to work in diverse settings and handle confidential information.
• Comfort with Civil Service assessment processes (CSJT).

Responsibilities

• Ensure processes run efficiently and systems are maintained.
• Collate and prepare probation information for case files.
• Handle enquiries from colleagues, agencies and people on probation in a busy environment.

Skills

Empathetic

Patient

Organised

Job description

Ministry of Justice’s Probation Service is hiring Case Administrators to support probation teams, ensuring efficient processes, accurate records and responsive enquiries. The role offers hybrid working within the UK and a starting salary of £24,645.

New entrants join at the minimum of the pay band with annual progression through the Competency Based Framework, and a range of Civil Service benefits including generous annual leave and training opportunities.