Probation Case Administrator: Help Turn Lives Around

Ministry of Justice; Caernarfon; Hybrid; GBP 22,000 - 27,000; Full time

Benefits offered by this job

Hybrid working

Family friendly policies

25 days annual leave (rising to 30)

Job summary

Ministry of Justice is recruiting Case Administrators to support probation teams. This customer‑facing, administrative role offers varied duties, opportunities to develop skills, and a meaningful career in the Probation Service.

You will help keep the public safe by ensuring efficient processes, accurate records, and clear communications with colleagues and people on probation. Starting salary is £24,645 with annual progression through a competency framework.

Qualifications

• Empathetic, patient and organised candidates.
• Right to work in the UK and ability to meet vetting requirements.
• Ability to work across multiple sites and locations as needed.

Responsibilities

• Support probation staff by ensuring processes run smoothly and systems are maintained.
• Collate probation information and prepare case files.
• Use strong communication skills to handle enquiries from colleagues, agencies and people on probation in a busy environment.

Skills

Empathy

Patience

Organization

Job description

Ministry of Justice is recruiting Case Administrators to support probation teams. This customer‑facing, administrative role offers varied duties, opportunities to develop skills, and a meaningful career in the Probation Service.

You will help keep the public safe by ensuring efficient processes, accurate records, and clear communications with colleagues and people on probation. Starting salary is £24,645 with annual progression through a competency framework.