Hybrid Pre-Litigation EL/PL Claims Handler

Keoghs; Liverpool; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Incentive Plan

Holiday 25 days

Health Cash Plan

WeCare wellbeing

Death in Service

Pension 5%/3%

ERGs

Volunteer Programme

Cycle to Work

Tech Scheme

Season Ticket Loan

Gym Flex

Discount Sites

Gourmet Discounts

Merlin Tickets

Local Retail Discounts

Job summary

Keoghs in Liverpool is seeking a Claims Handler (CH2) to join our Casualty Team. You will manage a caseload of Public and Employers Liability claims up to a £20,000 reserve, from inception to settlement pre-litigation.

This role is 35 hours per week, Monday to Friday, with hybrid work: 1 day in the office and 4 days from home. Strong attention to detail and MOJ Claims Portal experience are essential.

Qualifications

• 12 months relevant experience or 6 months experience plus law degree or equivalent.
• Experience of MOJ Claims Portal.
• Excellent attention to detail.
• Strong communication and negotiation skills.
• Strong organisational skills.
• Client care and customer service skills.
• Ability to manage own volume workload via task management.
• Ability to work as a team and independently.

Responsibilities

• Pro-actively manage a caseload of Public Liability, Employers Liability, Property Damage & Product Liability claims.
• Maintain accurate data on relevant case management system.
• Comply with set client SLA’s.
• Ensure quality service standards and productivity levels are maintained to a high standard.
• Undertake appropriate additional tasks provided by the Team Leader.

Skills

Attention to detail

Communication skills

Negotiation skills

Organisational skills

Client care

Task management

Teamwork and independence

Education

Law degree or equivalent

Tools

MOJ Claims Portal

Job description

Keoghs in Liverpool is seeking a Claims Handler (CH2) to join our Casualty Team. You will manage a caseload of Public and Employers Liability claims up to a £20,000 reserve, from inception to settlement pre-litigation.

This role is 35 hours per week, Monday to Friday, with hybrid work: 1 day in the office and 4 days from home. Strong attention to detail and MOJ Claims Portal experience are essential.