Casualty Claims Handler – Hybrid (Liverpool)

Davies Group; Liverpool; Hybrid; GBP 24,000 - 32,000; Full time

Benefits offered by this job

25 days holiday per year (increases)

Simply Health Care Cash Plan

Pension Contribution 5% employee / 3%

Cycle to Work Scheme

Tech Scheme

Season Ticket Loan

Gym Flex

Access to Online Discount Sites

Discounted Gourmet Society Membership

Discounted Merlin Attractions tickets

Discounts at local retail outlets

Job summary

Davies Group in Liverpool is seeking a Claims Handler - CH2 to join our Casualty Team. You will manage a caseload of Public/Employers Liability claims up to a £20,000 reserve from inception to settlement pre-litigation, ensuring data integrity and SLA compliance.

The role is 35 hours per week, permanent full-time, hybrid (1 day in the office, 4 days from home). Strong attention to detail, negotiation, and client care are essential for success in this position.

Qualifications

• 12 months relevant experience or 6 months experience plus law degree or equivalent
• Experience of MOJ Claims Portal
• Excellent attention to detail
• Strong communication and negotiation skills
• Strong organisational skills
• Client care and customer service skills
• Ability to manage own volume workload via task management
• Ability to work as a team and independently

Responsibilities

• Pro-actively manage a caseload of Public Liability, Employers Liability, Property Damage & Product Liability claims
• Maintain accurate data on relevant case management system
• Comply with set client SLA’s
• Ensure quality service standards and productivity levels are maintained to a high standard
• Undertake appropriate additional tasks provided by the Team Leader

Skills

MOJ Claims Portal

Attention to detail

Communication skills

Negotiation skills

Organizational skills

Client care

Workload management

Teamwork

Independent work

Education

Law degree or equivalent

Job description

Davies Group in Liverpool is seeking a Claims Handler - CH2 to join our Casualty Team. You will manage a caseload of Public/Employers Liability claims up to a £20,000 reserve from inception to settlement pre-litigation, ensuring data integrity and SLA compliance.

The role is 35 hours per week, permanent full-time, hybrid (1 day in the office, 4 days from home). Strong attention to detail, negotiation, and client care are essential for success in this position.