Hybrid Planning & Building Control Support Specialist

Folkestone Hythe; Folkestone; Hybrid; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Corporate benefits

Discount schemes

Salary sacrifice options

Local Government Pension Scheme

Job summary

Folkestone & Hythe District Council in Folkestone is seeking a self-motivated Planning and Building Control Technical Assistant to provide accurate, timely business support to the Planning and Building Control team.

You will be the first point of contact for applications via online forms, emails and telephone, handling back-office tasks and delivering excellent customer service to a wide range of stakeholders.

Qualifications

• Experience in a customer-focused administrative support role.
• Ability to meet service performance targets.
• Adaptable to a changing environment, including legislative changes.

Responsibilities

• Be first point of contact for planning and building control applications via online forms, emails and telephone calls.
• Undertake back-office administrative processes for the Planning and Building Control team.
• Provide excellent customer service to a wide range of stakeholders.
• Support a hybrid and flexible working culture with office presence as required.

Skills

Customer service

Administration

Communication

Teamwork

Job description

Folkestone & Hythe District Council in Folkestone is seeking a self-motivated Planning and Building Control Technical Assistant to provide accurate, timely business support to the Planning and Building Control team.

You will be the first point of contact for applications via online forms, emails and telephone, handling back-office tasks and delivering excellent customer service to a wide range of stakeholders.