Hybrid Personal Injury Claims Specialist

Royal & Sun Alliance Insurance Ltd; Belfast City District; Hybrid; GBP 36,000 - 42,000; Full time

Benefits offered by this job

Mentoring from experienced claims pros

Hybrid working opportunities

Career development pathways

Professional qualification sponsorship

Job summary

Intact Insurance Ireland DAC is recruiting for a Personal Injury Claims Handler in a hybrid Belfast role. You’ll build case management, analyze information, and make informed decisions while supporting customers after an accident or injury.

You’ll join a collaborative team with comprehensive training, ongoing coaching and a pathway to specialist expertise in personal injury claims. The position offers structured development and benefits in a flexible hybrid environment.

Qualifications

• Must have strong communication and interpersonal skills.
• Experience managing personal injury claims from intimation to settlement.
• Familiarity with legal and regulatory frameworks affecting claims handling.

Responsibilities

• Manage Personal Injury Claims end-to-end from intimation to settlement.
• Apply case management, analytical and decision-making skills to complex claims.
• Collaborate with teammates, solicitors and other professionals to achieve positive outcomes.

Skills

Effective communicator

Analytical thinker

Organised

Empathetic customer service

Stakeholder engagement

Resilient and adaptable

Case management experience

Decision making

Attention to detail

Regulatory environment experience

Job description

Intact Insurance Ireland DAC is recruiting for a Personal Injury Claims Handler in a hybrid Belfast role. You’ll build case management, analyze information, and make informed decisions while supporting customers after an accident or injury.

You’ll join a collaborative team with comprehensive training, ongoing coaching and a pathway to specialist expertise in personal injury claims. The position offers structured development and benefits in a flexible hybrid environment.