Hybrid Operations Support Specialist (Education Ops)

Cambridge University Press & Assessment; Cambridge; Hybrid; GBP 25,000 - 29,000; Full time

Benefits offered by this job

28 days annual leave plus bank H olidA

Private medical and Permanent Health I

Discretionary annual bonus

Group personal pension scheme

Life assurance up to 4 × annual salary

Green travel schemes

Job summary

Cambridge University Press & Assessment is seeking an Operations Support Administrator to provide flexible administrative support across Education Operations during peak periods. The role rotates between teams, delivering agreed processes and maintaining high service standards in a hybrid Cambridge-based environment.

You will collaborate with Cambridge International and other parts of the organisation, ensuring timely completion of tasks, data accuracy and continuous process improvements while

Qualifications

• Proactive and adaptable in a changing environment.
• Experienced in administrative work, ideally in a busy setting.
• Strong prioritisation, attention to detail and communication skills.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).

Responsibilities

• Complete varied operational processes accurately and on time.
• Provide excellent customer service to internal and external stakeholders.
• Share best practice to identify and implement process improvements.

Skills

Proactive

Adaptable

Administrative experience

Attention to detail

Prioritisation

Communication skills

Team collaboration

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Cambridge University Press & Assessment is seeking an Operations Support Administrator to provide flexible administrative support across Education Operations during peak periods. The role rotates between teams, delivering agreed processes and maintaining high service standards in a hybrid Cambridge-based environment.

You will collaborate with Cambridge International and other parts of the organisation, ensuring timely completion of tasks, data accuracy and continuous process improvements while