Hybrid Operations Leader, Professional Affairs & Governance

TWI Ltd; Cambridge; Hybrid; GBP 81,000 - 126,000; Full time

Job summary

TWI Ltd, located in Cambridge, seeks an experienced Operations Group Manager to lead the Professional Affairs Group. You will translate long-term objectives into effective operational delivery, improve governance, and shape services across a wide range of member programs.

The role involves leadership, strategic planning, and driving transformation. Travel is regular within the UK, with a hybrid arrangement requiring a minimum of 3 days in the office.

Qualifications

• Experience leading cross-functional teams and operations.
• Ability to translate strategy into operational delivery.
• Experience with governance, risk and compliance in professional membership contexts.

Responsibilities

• Team leadership and development.
• Governance, risk and compliance delivery.
• Drive digital transformation across member services.
• Plan and deliver multiple initiatives within budget.
• Improve member experience and growth.

Skills

Team leadership

Governance and compliance

Strategy development

Digital transformation

Stakeholder management

Tools

CRM systems

Governance frameworks

Job description

TWI Ltd, located in Cambridge, seeks an experienced Operations Group Manager to lead the Professional Affairs Group. You will translate long-term objectives into effective operational delivery, improve governance, and shape services across a wide range of member programs.

The role involves leadership, strategic planning, and driving transformation. Travel is regular within the UK, with a hybrid arrangement requiring a minimum of 3 days in the office.