Senior Ops & Delivery Lead - Hybrid

AFH Financial Group; Stoke Pound; Hybrid; GBP 55,000 - 90,000; Full time

Benefits offered by this job

Flexible working

Holiday allowance

Professional development

Pension

Loyalty bonus

Social events

Discretionary bonus

Health & wellbeing

Job summary

AFH Wealth Management is seeking a qualified Operations and Delivery Lead to work from our Bromsgrove Head Office with hybrid working. The role partners with the Group Operations Director to provide senior-level capacity, insight and delivery support across priority operational matters.

This full-time, permanent opportunity offers a competitive salary and range of benefits. You will be deployed quickly into defined areas, establish facts, identify root causes and lead or support practical

Qualifications

• Experience in financial services or regulated environments preferred.
• Strong analytical and problem-solving skills with ability to simplify complex issues.
• Excellent written and verbal communication, with concise briefing notes and executive summaries.

Responsibilities

• Undertake structured reviews of operational areas, processes or opportunities as directed by the Group Operations Director.
• Gather, test and analyse information from systems, documentation, and stakeholder interviews to inform decisions.
• Identify root causes, constraints, risks and improvement opportunities for delivery.
• Develop recommendations, implementation plans and papers for senior review and sign-off.
• Lead or support delivery of agreed solutions, ensuring actions are owned and tracked to completion.
• Produce simple delivery plans, logs, status updates and escalation points as required.
• Ensure implemented changes are embedded and sustained by the business area.
• Provide flexible senior support on priority initiatives and operational pressures.

Job description

AFH Wealth Management is seeking a qualified Operations and Delivery Lead to work from our Bromsgrove Head Office with hybrid working. The role partners with the Group Operations Director to provide senior-level capacity, insight and delivery support across priority operational matters.

This full-time, permanent opportunity offers a competitive salary and range of benefits. You will be deployed quickly into defined areas, establish facts, identify root causes and lead or support practical