Hybrid Ocean Import Specialist — Shipments & Customer Care

White Recruitment Limited; Northwich; Hybrid; GBP 28,000 - 40,000; Full time

Benefits offered by this job

5% pension contribution

Hybrid working after probation

25 days annual leave

Free on-site parking

Casual dress

Job summary

White Recruitment Limited is seeking an experienced Ocean Import Operator in Northwich, hybrid role. You will oversee sea freight imports from enquiry to delivery, coordinating with customers, overseas partners and UK suppliers to ensure profitable shipments.

The ideal candidate has at least two years in ocean freight, strong organisational and commercial awareness, and confident communication with clients and teams. Hybrid working after probation with pension and 25 days leave.

Qualifications

• Two years' experience in ocean freight operations.
• Good understanding of FCL and LCL import procedures.
• Strong organisational skills and ability to manage multiple shipments.

Responsibilities

• Manage FCL and LCL imports from booking to final delivery.
• Coordinate with overseas agents, shipping lines, hauliers and warehouses.
• Arrange customs clearance, transport and delivery requirements.
• Keep customers informed and resolve queries or delays proactively.
• Monitor shipment costs, check supplier invoices and raise sales invoices.
• Maintain control of job files, documentation and profitability.
• Manage demurrage, detention and other operational issues.
• Ensure import documentation meets UK regulatory requirements.

Skills

Ocean freight ops

FCL/LCL imports

Organisational skills

Commercial awareness

Customer communication

Tools

Cargowise

Job description

White Recruitment Limited is seeking an experienced Ocean Import Operator in Northwich, hybrid role. You will oversee sea freight imports from enquiry to delivery, coordinating with customers, overseas partners and UK suppliers to ensure profitable shipments.

The ideal candidate has at least two years in ocean freight, strong organisational and commercial awareness, and confident communication with clients and teams. Hybrid working after probation with pension and 25 days leave.