Hybrid Network Analyst - LAN/WAN, Cloud & Security

Serco USA; Metropolitan Borough of Solihull; Hybrid; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Flexible working

Pension 6%

Diversity & inclusion

Discounts & wellbeing

Job summary

Serco is seeking a Network Analyst to join our IT Services team. This hybrid role supports network services across UK, Europe and our global corporate network, including LAN, WAN, SD-WAN, VPN, Wi‑Fi and cloud networking.

You’ll help maintain, secure and improve the network, collaborating with supplier partners and internal teams. The role requires 2+ years in network engineering or support, strong TCP/IP, DNS/DHCP, and cloud networking experience, plus CCNA or equivalent certification.

Qualifications

• 2+ years in network engineering or support in enterprise environments.
• Familiar with LAN, WAN, SD-WAN, VPN, and Wi-Fi technologies; security basics are a plus.

Responsibilities

• Maintain and operate secure enterprise network services across LAN, WAN, SD-WAN, VPN, Wi‑Fi and cloud environments.
• Monitor, troubleshoot and resolve network incidents to maintain availability, performance and security.
• Support network deployments and service improvements with internal teams and third‑party partners.
• Collaborate with Ops, Service Management, Eng, Security and IT teams to resolve issues and deliver solutions.
• Contribute to network designs, documentation and transition to new services.

Skills

LAN/WAN knowledge

TCP/IP & DNS/DHCP

Network troubleshooting

Cloud networking (AWS/Azure)

Communication & stakeholder mgmt

Education

CCNA or equivalent certification

Tools

Cisco Meraki

Palo Alto

AWS/Azure networking

Job description

Serco is seeking a Network Analyst to join our IT Services team. This hybrid role supports network services across UK, Europe and our global corporate network, including LAN, WAN, SD-WAN, VPN, Wi‑Fi and cloud networking.

You’ll help maintain, secure and improve the network, collaborating with supplier partners and internal teams. The role requires 2+ years in network engineering or support, strong TCP/IP, DNS/DHCP, and cloud networking experience, plus CCNA or equivalent certification.