Hybrid Luxury Brand Account Director

Navigator International; Greater London; Hybrid; GBP 60,000 - 70,000; Full time

Benefits offered by this job

Hybrid work model

Competitive salary (£60,000 – £70,000)

Job summary

Navigator seeks an Account Director to safeguard and expand relationships with luxury-brand clients. You will drive strategic solutions, lead cross-functional teams, and guide high-value campaigns that align with client goals and commercial targets.

The role integrates account direction with project oversight, shaping our client engagements for sustained growth. You will nurture trusted partnerships, lead pitches, and collaborate with design, content, and digital teams to exceed client

Qualifications

• Five+ years in account management or client-facing roles in luxury/creative agency.
• Proven ability to grow key client relationships and drive long-term success.
• Strong commercial acumen translating goals into actionable strategies.
• Solid project management to orchestrate cross-functional teams.
• Excellent communication, presentation, and negotiation skills.
• Experience leading pitches, crafting proposals, and winning new business.
• Leadership and mentoring of junior team members.
• Proficient in project management tools, CRM, and financial reporting.
• Passion for luxury sector with understanding of high-end brands.
• Bachelor’s degree in business/marketing/communications or related field.
• Willingness to travel as needed.

Responsibilities

• Lead client relationships, ensuring long-term engagement and satisfaction.
• Translate client challenges into strategic opportunities and recommendations.
• Provide proactive strategic leadership across design, content and digital teams.
• Support new business pipeline with strategic pitches and proposals.
• Oversee delivery of branding, digital marketing and creative projects.
• Coordinate cross-functional teams for timely, high-quality outputs.
• Forecast and report on account performance and profitability.
• Mentor junior staff and foster client-first culture.

Skills

Account management

Relationship building

Luxury branding

Strategic planning

Client leadership

Negotiation

Pitching

Team leadership

CRM

Project management

Education

Bachelor's degree in Business, Marketing, Communications, or related field

Tools

CRM software

Job description

Navigator seeks an Account Director to safeguard and expand relationships with luxury-brand clients. You will drive strategic solutions, lead cross-functional teams, and guide high-value campaigns that align with client goals and commercial targets.

The role integrates account direction with project oversight, shaping our client engagements for sustained growth. You will nurture trusted partnerships, lead pitches, and collaborate with design, content, and digital teams to exceed client