Senior Account Manager, Business Development - Hybrid

Together Group; Greater London; Hybrid; GBP 35,000 - 40,000; Full time

Benefits offered by this job

Flexible & hybrid working

Socials

Summer Fridays

Christmas Break

Matched employee pension contributions

Employee Assistance Programme

Life Assurance

Bereavement counselling

Dental scheme

Birthday leave

Learning bursary

Eye care

Flu jabs

Holiday purchase

Job summary

Together Group is seeking an Account Manager to service a portfolio of luxury brand clients through The Future Laboratory, London. You’ll be the day-to-day contact, ensuring retention and value delivery across yearly cycles while coordinating with analysts and content strategists.

The role blends creativity, technology and premium client service in a hybrid London setting. You will manage renewals, identify upsell opportunities, and build multi-level relationships with client organisations,

Qualifications

• Proven sales and account management experience.
• Excellent communication and relationship-building skills.
• Ability to develop upsell opportunities with existing clients.
• Strong strategic planning and organizational abilities.
• Executive-level communication and gravitas when engaging with clients.
• Team player with autonomous work capability.
• Meticulous attention to detail.
• Self-motivated with a results-driven mindset.

Responsibilities

• Create, own and deliver a detailed account plan with retention at its core.
• Manage and negotiate annual renewals with existing clients.
• Adhere to the client service plan and KPIs.
• Be day-to-day contact for clients and build relationships.
• Onboard and train clients on our intelligence platform.
• Ensure clients derive maximum value and connect with analysts.
• Generate meetings at senior level to strengthen relationships.
• Identify opportunities to grow partnerships with fit.
• Attend The Future Laboratory events and relevant industry conferences to represent the business.
• Develop internal relationships with peers, analysts, strategists and management.
• Create renewal proposals and contract documents.
• Maintain accurate client data and pipeline in HubSpot.
• Provide accurate weekly forecasting and reporting on activity and renewals.
• Be an ambassador for The Future Laboratory.

Skills

Account management

Communication

Strategic planning

Upselling

Executive presence

Teamwork

Attention to detail

Motivation

Job description

Together Group is seeking an Account Manager to service a portfolio of luxury brand clients through The Future Laboratory, London. You’ll be the day-to-day contact, ensuring retention and value delivery across yearly cycles while coordinating with analysts and content strategists.

The role blends creativity, technology and premium client service in a hybrid London setting. You will manage renewals, identify upsell opportunities, and build multi-level relationships with client organisations,