Hybrid IT Release Specialist: Training & Growth in London

Picture More Ltd; Greater London; Híbrido; GBP 47.000 - 57.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private medical insurance

Dental insurance

Pension scheme

Flexible benefits package

Exposure to global IT projects

Descripción de la vacante

Picture More Ltd in London is seeking an IT Release Analyst to join a prestigious law firm. The role is ideal for moving from IT Support into IT Release Management with full training and career development.

You will support planning and coordination of releases, coordinate updates across Microsoft 365 and Windows, and work with IT teams and stakeholders to deliver smooth deployments in a professional services environment.

Formación

• Experience in IT Support, Service Desk or similar in a law firm.
• Strong knowledge of Microsoft 365, Windows and IT infrastructure.
• Familiar with legal IT applications.
• Willingness to learn IT Release Management.

Responsabilidades

• Supporting the planning and coordination of IT software releases, upgrades and deployments.
• Working with IT Support, Infrastructure, Applications and Project teams to ensure technology updates are delivered smoothly.
• Helping coordinate Microsoft 365, Windows and business application updates.
• Tracking release schedules, testing activities and outstanding actions.
• Communicating upcoming technology changes to IT teams and business users.
• Supporting pilot programmes, application rollouts and post-deployment checks.
• Identifying potential risks or issues and escalating them to the appropriate teams.
• Learning and developing ITIL Release Management processes and best practices.

Conocimientos

IT Support

Service Desk

Desktop Support

IT Service Delivery

Microsoft 365

Windows

ITIL Release Management

Herramientas

Microsoft 365

Windows

Descripción del empleo

Picture More Ltd in London is seeking an IT Release Analyst to join a prestigious law firm. The role is ideal for moving from IT Support into IT Release Management with full training and career development.

You will support planning and coordination of releases, coordinate updates across Microsoft 365 and Windows, and work with IT teams and stakeholders to deliver smooth deployments in a professional services environment.