Hybrid Invoice Finance Client Service Specialist

Skipton Business Finance Ltd.; Skipton; Hybrid; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Quarterly bonus

25 days annual leave

Pension contribution up to 10%

Private medical insurance

Cycle-to-work

Volunteer days

Hybrid working

Job summary

Skipton Business Finance Ltd. in Skipton is seeking a Client Service Adviser to provide frontline operational support to invoice finance clients, manage debtor collections, allocate cash receipts, and maintain ledgers with accuracy.

You'll work closely with Client Managers and risk teams, uphold strong controls, and deliver a high standard of customer service in a hybrid role with flexibility and a focus on risk awareness.

Qualifications

• Strong written and verbal communication skills.
• Experience in invoice finance, credit control, financial operations, or a similar client facing environment.
• Excellent attention to detail and organisational skills.
• Strong problem-solving abilities and risk awareness.
• Collaborative, customer-focused approach.

Responsibilities

• Proactively manage debt collections, reducing overdue balances and resolving payment queries.
• Accurately allocate cash receipts, maintain reconciled ledgers and investigate discrepancies.
• Provide first line support to clients and deliver high standard of customer service.
• Process invoices, credit notes, adjustments and facility transactions with internal controls.
• Monitor ledger performance and escalate risks to protect security and income generation.

Skills

Communication

Customer service

Attention to detail

Problem solving

Collaboration

Job description

Skipton Business Finance Ltd. in Skipton is seeking a Client Service Adviser to provide frontline operational support to invoice finance clients, manage debtor collections, allocate cash receipts, and maintain ledgers with accuracy.

You'll work closely with Client Managers and risk teams, uphold strong controls, and deliver a high standard of customer service in a hybrid role with flexibility and a focus on risk awareness.